Large LifePo4 Battery This review is regarding a purchase of a Kong Elite Max Battery 19 kWh. Shop Solar sent me a Kong battery instead and tried to hide it by turning off the digital Ah display and changed the label. If you bought one and on the status page of the digital display the Ah display and cycle counter are turned off this likely happened to you as well. The Kong provides only about 60% of the power of the Kong Elite Max, big price difference too. This was obviously intentional; the representative I contacted was evasive and repeatedly lied, was clearly aware of this practice. I did a review on Shop Solar but they removed it.

Good customer service I had to contact customer service after I needed some help on expanding the system I bought previously. They were very helpful and went to a great length to accomodate me. I would have given 5 stars, except for the chatfunction on the site. If you need help, use the phonenumber! The chatfunction only collects contact info and then ends the chat, so don't bother with that.

Trying to pick the correct solar system… Trying to pick the correct solar system for your needs can be very technical and frustrating. I wanted to thank Yvhan for his patience and helpful attitude through multiple calls. I feel like we were able to narrow it down to what worked for me and my family. Looking forward to receiving the product and hopefully being able to give another great review. Thanks again.

A great company I was very pleased with the customer service and the feedback on what system I wanted and they were very kind to explain to me which products and systems I needed. They made the purchasing transaction very smooth.

Solar Kits R Us… I would like to take the time to express the outstanding service that I was provided with by Yvhan Reyes. He provide me with all the answers to my questions asked. After our conversation I definitely feel comfortable to proceed with my Totally Off the Grid Solar Kit which I will buy in the coming week. I asked if I could ask for him when I call back to purchase my Solar kit, and he stated there was no need to ask for him,... that any of the specialist in that department could put my solar kit on order. As I can see he's a great team player and a great asset to the company. I would highly recommend others in need for Solar System to Shop Solar Kits. Thank you again! Robert W....