Good customer service I had to contact customer service after I needed some help on expanding the system I bought previously. They were very helpful and went to a great length to accomodate me. I would have given 5 stars, except for the chatfunction on the site. If you need help, use the phonenumber! The chatfunction only collects contact info and then ends the chat, so don't bother with that.

Quick and easy ordering process Quick and easy ordering process. Had a small issue with a cosmetic defect on the charge controller. Looked as if it was dropped from the supplier. Box had no damage but corner of controller was dented. SSK offered an acceptable partial refund. The damage did not affect operation at all. Any installation questions answered quickly. Would and will use SSK in the future.

Had problems with Delta pro from ECO… Had problems with Delta pro from ECO Flow … Shop Solars and Eco Flow have terrible tech support.. took weeks to resolve issues!

I was searching around for an inverter… and found your company I was searching around for an inverter for off grid use, and watched a video about the GR4 6000 XP narrated by Will Prouse and stumbled upon your company. What a find ! You folks have been wonderful guiding me through the ins and outs of using the 6000 XP. And your tec guys Rod and Nelson are the absolute best about explaining all the different aspects and even the Li Fe PO4 battery reset every 6 months with an individual charge top off to keep them in top condition in a battery bank set up. Too much more to put here …. But no other company has the 100% Tec support you provide for your customers. I tell all my Ham Radio friends about you folks …. Sincerely, Bruce / W2BTC

Trying to pick the correct solar system… Trying to pick the correct solar system for your needs can be very technical and frustrating. I wanted to thank Yvhan for his patience and helpful attitude through multiple calls. I feel like we were able to narrow it down to what worked for me and my family. Looking forward to receiving the product and hopefully being able to give another great review. Thanks again.