This company is a FRAUD This company is a FRAUD! I purchased this system in March 2022 and since before install IT has been a nightmare! The system never worked for about a year now. I contact Customer service 3 times a day and everyone says something different. Technician came twice, they seat in the backyard for half a day, the leave the system working and the following day it does not work. same nightmare ... They are stealing my money. Now I am paying more to electricity provider and I have a monthly payment for 25 years with the bank. They are doing fraudulent practices I am very tired of them.

New solar installation and I was not… New solar installation and I was not able to connect or get the system running. Warren Grennan, from SunPower came out. He was SUPER nice and professional. Even better, he really knew what he was doing. It turns out the original install was done so poorly the system couldn't work. Warren spent extra time correcting those mistakes and stuck around until everything was up and running properly. Thank you Warren!

Warren the GOATechs Warren was great, fixed a problem left behind someone who was fired from the company. Could have given up and left but stayed to fix a complex problem. For Warren specifically, this review is for him

Warren from SunPower was great! I just recently moved into a new home and was having trouble activating my solar control box. SunPower sent out a tech, Warren, to help get it activated. Warren kept me informed via phone call for when he would be arrive and he got right to work. He was professional and explained everything to me once he finished the job so I understood how my solar worked. I appreciated how quickly he worked and how friendly he was! :)

Unacceptable! 5 months with no battery backup! I purchased a SunPower system (panels & 2 SunVault batteries) in late September 2023. Since Nov. 6, 2023, the two batteries we purchased are basically doorstops due to (apparently) several malfunctioning parts (microinverter(s) and a relay). I have called the 1-800-SunPower number numerous times over the past several months and have gotten no useful information from them except for a case number, #03621287. The consistant answer is that the parts are "on order." The SunVault (battery) line is worse than useless as no one ever answers it. Have contacted my "project manager" several times (email only - never answers his phone). He has only told me to call the 1-800-number. I am very discouraged, especially when I read that Sunpower is currently being sued by shareholders for not properly disclosing inventory levels. A previous lawsuit for selling systems with defective inverters (settled 2022) has caused me great alarm due to the similarity of the case to my situation. SunPower, please help me!!!!