This company is a FRAUD This company is a FRAUD! I purchased this system in March 2022 and since before install IT has been a nightmare! The system never worked for about a year now. I contact Customer service 3 times a day and everyone says something different. Technician came twice, they seat in the backyard for half a day, the leave the system working and the following day it does not work. same nightmare ... They are stealing my money. Now I am paying more to electricity provider and I have a monthly payment for 25 years with the bank. They are doing fraudulent practices I am very tired of them.

Low Energy Production I am glad I came to this site because at first I thought I was the only one experiencing issues with this company. I had my solar system installed over a year ago and instead of saving money I have ended paying more to my electric company than I did before the installation. The panels have been producing little energy even on very sunny days and I can’t seem to get a technician out here to look at the problem. When I call Sunpower I am told it’s a problem else where and that I should contact my electric company. During the winter months my electric bill is almost $500 per month keeping in mind that my heating system is gas. The summer months are almost equal in comparison. Today for instance it a bright and sunny day and the panels are only producing .1 percent of my energy when I first checked and five minutes later it’s producing 3.8 percent. This system seems to be flawed and my attempt to get a tech to look at the panels have been futile because all I keep hearing from their end is that the panels are working.

Quality Service by Warren Grennan My wife and I moved in on mid January 2024 and Sunpower took awhile to activate and were told to do it manually but no green light on the PV monitor. They sent a tech over and I met Warren Grennan and he did a splendid job with quality work. He took his time to make sure everything is up and running. He answered all my questions and guided me through the sunpower app. The green light is now on the PV monitor. Thank you again Warren Grennan!

New solar installation and I was not… New solar installation and I was not able to connect or get the system running. Warren Grennan, from SunPower came out. He was SUPER nice and professional. Even better, he really knew what he was doing. It turns out the original install was done so poorly the system couldn't work. Warren spent extra time correcting those mistakes and stuck around until everything was up and running properly. Thank you Warren!

It’s been absurd that my project has… It’s been absurd that my project has been delayed many times, and nobody is even on top of my project. My project started in October 2023, and yet today is March 26th, I’ve been waiting for more than half a year, it still hasn’t been accomplished yet. What’s worst, we failed the building department Inspection. The Sunpower guy didn’t even try to fix it and left in the middle of the process, and it’s been seven days I’ve never heard back from them again . It’s been a very stressful process. I have to try to contact them a few times a week just so I can get a hold of someone on top of my project, otherwise it’s being ignored. I’m investing $50,000 cash in the solar panel project, expecting it to be reliable and giving me a long-term benefit. Now I’m not sure with this type of irresponsible service, how much I can expect in the future. I suggest people to look elsewhere, I do not recommend Sunpower. Received a response from Sunpower today on 3/27/2024 the review. Looking forward to their action on fixing the problem and when they will complete the project. I won't delete the review until things are done correctlly.