Moved us to direct energy without… Moved us to direct energy without saying, then was double billed from both companies. Continued to pay Just Energy, not knowing about the direct energy switch over...got a big bill from direct to pay off. Response from Just energy was....ahhhhhh... Couldn't back out in the beginning when they said the first 3 months were free.....but never seen anything free. This company is a bleeping joke.

when we signed up for just energy per… when we signed up for just energy per sister n laws recommendation were told would get 100 off our second bill and she would get 100 off her bill.. did not happen when called regarding this and even spoke with a supervisor was adv no referral number on account which I know for a fact was done. I feel like we have been scammed and now are in a contract that would cost us to get out of.. Did hear from Just Energy, they did review all calls and did credit our acct.

Just Energy is Terrible!!!! Worst company ever! Predatory billing practices. Once you cancel with JE you get a collection notice without ever receiving a final bill. Buyer Beware!! I canceled with this provider on December 8, 2021, On 4/8/2021, I received a collection letter from CMC. Folks, In 4 months I have not received any invoices.. period!! This company is despicable. I wish I had never allowed that Lying Sales Representative in Sam's club to convince me to give Just Energy a shot. Never, ever, waste time with the crooked clowns like the ones at this company!! Look elsewhere! You're welcome!!!!!

An Extremely Disappointing Experience I am writing this review after a deeply unsettling experience with this energy company. I was initially drawn to their services due to their seemingly competitive pricing. However, my experience has been far from satisfactory. The company promised low energy prices, which was a major factor in my decision to choose their services. However, they have not lived up to their promises. Without any prior notification or explanation, my energy prices were tripled. This sudden and significant increase in cost has caused considerable strain on my budget. It is disheartening to see a company take advantage of its customers in such a manner. The lack of transparency and communication is concerning. Customers should be informed about any changes in pricing and the reasons behind them. This is not just a matter of good business practice, but also of basic respect and fairness. In conclusion, I cannot recommend this energy company due to their misleading pricing practices and lack of transparency. It is important to me to do business with companies that value honesty and customer service, and unfortunately, my experience with this company has been lacking in these areas.

Is your chat bot from 1960th? A better communication will help. Can't believe how just energy chat bot dumb. Is it a 1961 version? Come on guys, you can afford to update your chatbot, especially if other options are not working all the time.