Just Energy Group, Inc.

5251 Westheimer Road, Suite 1000, 77056, Houston, United States
image
1.35
Based on 20 Reviews

5

5.00%

4

5.00%

3

0.00%

2

0.00%

1

90.00%
About Just Energy Group, Inc.

Established in 1997, Just Energy (NYSE:JE, TSX:JE) is an energy management solutions provider specializing in electricity and natural gas commodities, energy efficiency solutions, and renewable green energy options. With offices located across the United States, Canada, and Germany, Just Energy serves close to two million residential and commercial customers. The company offers a wide range of energy products and home energy management services including long-term fixed-price, variable price, and flat bill programs, smart thermostats, and residential solar solutions.

Tags
Contact Info

You need to Login first to submit your review.

image
Maria D
GB

Is your chat bot from 1960th? A better communication will help. Can't believe how just energy chat bot dumb. Is it a 1961 version? Come on guys, you can afford to update your chatbot, especially if other options are not working all the time.

image
Danny Blanton
GB

Had a person in Kroger trying to sell… Had a person in Kroger trying to sell me onto this idea and when I asked questions he said “oh no because you signed up in Kroger we wouldn’t charge you a disconnect fee. He sent me emails to show some of the things he had told me and just told me to click on accept. I did because I was able to read what I was accepting. When I got to a final page he tried to tell me “just click accept” but I realized he was trying to get me to “just click” on a contract to disconnect my electricity and sign over to them and charge me $175 to Disconnect if I didn’t like. When I told him “I need time to read all this before I sign” he quickly walked away before I could ask questions. After reading what he didn’t want me to read I realized it was a scam

image
Judit U
GB

An Extremely Disappointing Experience I am writing this review after a deeply unsettling experience with this energy company. I was initially drawn to their services due to their seemingly competitive pricing. However, my experience has been far from satisfactory. The company promised low energy prices, which was a major factor in my decision to choose their services. However, they have not lived up to their promises. Without any prior notification or explanation, my energy prices were tripled. This sudden and significant increase in cost has caused considerable strain on my budget. It is disheartening to see a company take advantage of its customers in such a manner. The lack of transparency and communication is concerning. Customers should be informed about any changes in pricing and the reasons behind them. This is not just a matter of good business practice, but also of basic respect and fairness. In conclusion, I cannot recommend this energy company due to their misleading pricing practices and lack of transparency. It is important to me to do business with companies that value honesty and customer service, and unfortunately, my experience with this company has been lacking in these areas.

image
George Ross
GB

SCAM this company seems to have a record of ripping people off and then refusing to make any kind of restitution. Wish I had checked them out before doing business with them. Fortunately I was able to get rid of my contract with them, after seeing my bill double for the two months they robbed me ! To add insult to injury they never responded to any of my communications. Also think Sam's club needs their fingers smacked for allowing Just Energy representatives to perpetuate this fraud in their stores. It's called "Guilt by association !

image
Brent McGillis
CA

Just Energy is the absolute worst… Just Energy is the absolute worst provider you could possibly be misled into buying utilities from. Totally dishonest lying b#stards has been my experience with Just Energy. If these lowlife turds phone you, hang up immediately. We paid these POS over a thousand dollars for 1 month of sheetty service, during the summer.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow