Expedited Shipping is BOGUS Do NOT let Tyler talk you into expedited shipping. Placed order on a Tuesday morning by phone and accepted his promised 1-3 day shipping for an additional $22. Did not ship until 2 days later and did not arrive 5 days later = 7 days. Customer service COMPLETELY impersonal and actually don't care anything about service. My first and last order.

I've been ordering from them for years… I've been ordering from them for years many many orders I own a auto repair shop and also do major outboard repairs and I have to say every order is on time and any small issue I've had response is immediate I wish my auto parts suppliers were this good

Excellent, would use again Excellent product range, service and prices. Delivery to the UK via UPS wasn't great, but that's not really boats.net's fault. UPS just didn't keep me updated very well about progress and then it just arrived on the doorstep via UK Royal Mail

Furious I haven't received my order There seem to be a number of comments regarding misleading information on expected delivery times. I am among those who paid extra money for fast shipping and my order status has said it's awaiting UPS pickup for a week. I doubt that's actually true. I have also already been charged. Will not be a return customer.

Quick to resolve packaging issue When the order arrived, it was missing about half of the items because the packaging had been damaged in transit. Without hesitation, boats.net had the missing pieces re-ordered and on their way and they were going to work with UPS directly to resolve the shipping issues. Both customer representatives I spoke with were great to work with and resolve the issue. And like always, the parts that were ordered were OEM, high quality parts.