Fast services good prices and selection I've made six or so transactions with Towerhobbies for RC and modeling gear and have never had any issues. They offer a good selection and fast order processing. If I'm looking for anything, Tower is my first option before I look to amazon and the other hobby sites.

Received a damaged plane Received a damaged plane. Tried to contact customer service via email and automated service but never got any response. I will never purchase anything else from Tower Hobbies again. Definitely not the same company from the 80s and 90s

Don't try to purchase anything from Tower Don't try to purchase anything from Tower. They are not shipping anything, and customer service is also down. Note also that order cancellations are not allowed. They have a note that explains why. But it sounds like #%$* to me. It looks like they are going out of business and taking orders on stuff they don't have in stock.

TOWER HOBBIES SCORES THE WIN! ⭐️ Another great order arrives with no issues! 👍🏻 Ordered a Spektrum NX8 and upgraded 6000 mah transmitter battery. Ordered on 4/01 and arrived on 4/04 at my door in perfect shape! I’ll call that 100% WIN-WIN! Thank you again Tower Hobbies! ⭐️⭐️⭐️⭐️⭐️ Definitely won my business in the future. 👍🏻

Terrible customer service Terrible customer service, they lie, they are chronically our of stock on many items. I had an item on pre-order for 6 months and when it got released my order was never fulfilled even when I got subsequent messages saying the item was in stock and I should order now. I contacted their support who lied to me assuring they were going to fulfill the order and the warehouse was processing the shipment. Then a few days later I was told via email to cancel and re-order if I wanted it now that it's again on back order again.