Tower Rocks Towerhobbies.com is my go-to website to support the hobbies I love. They consistently have what I need and offer products at a very fair price.

Love products husband had fun puting… Love products husband had fun puting kit together was tougher then other places we get. Good qualityreceived quickly but be careful with Easy pay. They take 2nd payment out (30 days after first) and 3rd 4 days after after 2nd not 60 days from first payment. They said it can happen and they reserve the right to in fine print nothing they can do.

I bought a new plane that was dead on arrival I bought a new plane that was discounted because of cosmetic damage, it arrived with a dead electronics package. Tower hobbies advertised it as working, and now refuse to send either a replacement or even a new board for me to replace. False advertisement for sure.

Couldn't Fill My Customer's New $250 Fockewulf Order Tower Hobbies just lost another $250 order due to a troublesome bug in their online checkout form. It's impossible to fill in the "state" field in the address form, either by autofill or manually. The drop-down menu function for state selection is also kaput. The shipping choice selection form is missing completely, so of course, checkout can't proceed without a valid shipping method selected. We tried and failed twice over 2 weeks. Now I have to issue my customer a cash refund until I can locate the particular ARF Fockewulf model he wants us to assemble to RTF (ready to fly) for him. I showed him the excuse banner Tower posted on the site, but that's little help when dealing with an impatient RCer who's ready to spend and fly ASAP. They need to upgrade their IT talent because the website is a mess compared to how convenient and easy it used to be.

Tower's System is awful I have spent many hours trying to buy RC aircraft. Their system would go on hold and not conclude the transaction. I recently ordered an RC sailplane. It arrived with a component problem [bad spar insert] after some hours on the computer, I got a replacement. When it arrived it had the exact same problem. Hours later I am told to return everything that there will be no more replacements. I felt like I was treated as some chiesler scamming them. I wanted to alert them that there was a problem and how many others would suffer the same experience.