Fast services good prices and selection I've made six or so transactions with Towerhobbies for RC and modeling gear and have never had any issues. They offer a good selection and fast order processing. If I'm looking for anything, Tower is my first option before I look to amazon and the other hobby sites.

STOP!! STOP!!! DON'T WASTE YOUR TIME GETTING YOUR HOPES UP FOR A GREAT DEAL THAT MAY NOT HAPPEN!!! Ordered a truck in August. It's now over 3 months and I still haven't received the item. Worst customer service I've ever experienced. Their only solution after 3 1/2 months and several email correspondence was to tell me they can refund my money....nothing was said about simply getting me the product I ordered. JUST HORRIBLE!!!!

Terrible customer service Terrible customer service, they lie, they are chronically our of stock on many items. I had an item on pre-order for 6 months and when it got released my order was never fulfilled even when I got subsequent messages saying the item was in stock and I should order now. I contacted their support who lied to me assuring they were going to fulfill the order and the warehouse was processing the shipment. Then a few days later I was told via email to cancel and re-order if I wanted it now that it's again on back order again.

Ordered $500 worth of stuff and… Ordered $500 worth of stuff and qualified for free shipping, “sweet!” I thought. 3 days after ordering I received a Fed Ex tracking number via email. A week passes and the stated deliver by date comes and goes. Check Fed Ex tracking number again, now there is a nice message that USPS will be delivering my order. It still isn’t here two weeks after initial order date. Hell I ordered some hop ups through RC Mart the same day as I made my Tower Hobby order and that arrived 5 days later, from China!! First and last order from TH, hopefully my kids present makes it here before her birthday. Update: package arrived day before my kids B-day so I’m going to add another star, everything was nicely packed in the box. I would order again but not something that I need sooner than later. I’m not expecting overnight shipping but a reasonable expectation in this day and age is to have the box at your door within a week of paying for it.

Love products husband had fun puting… Love products husband had fun puting kit together was tougher then other places we get. Good qualityreceived quickly but be careful with Easy pay. They take 2nd payment out (30 days after first) and 3rd 4 days after after 2nd not 60 days from first payment. They said it can happen and they reserve the right to in fine print nothing they can do.