Cody
GBThey were very polite and understanding… They were very polite and understanding that this is my first time and it’s all confusing too me
Justin M
GBCasey was absolutely wonderful!! Casey was absolutely wonderful!!! She is very kind, helpful, as well as professional. She explained everything very thoroughly!!! It was like she knew the questions I was going to ask & instantly answered them as soon as I could think of them. She was very patient with me as well because I made the phone call not realizing It was more than just making an appointment & it took me a few minutes to get all my information together & not a single time was she rude or made me feel like I was a being a hassle, which I’m sure I definitely was!! I really appreciate the time she took with me & how polite she was. Give her a raise!!
CLINT U
GBThe representative I spoke with was… The representative I spoke with was great. They were well informed, well spoken, kind & very patient(as I had many questions). All in all one of the better customer service Interactions I've had in a long while.
David
GBChris N. Review Chris N. was thorough in explaining fees, dates, delivery and app options. I know exactly what to do once I get the device. He sounded professional and experienced, no doubt at all in knowing information he gave me is correct information
Eric S
GBMust be considered for next level/promotion opportunities. How Laurie spoke and provided all answers to my potential questions was refreshingly pleasant to speak with a customer service again. It’s people and attitudes like hers that keep business moving forward. She should be considered for next level management opportunities as her people skill and ability to make an unpleasant call to install a device become pleasant. I hire and fire people all the time and you’re sitting on a winner here.