Great Experience Our driver, Chris, was fantastic. The shuttle arrived on time and even though we were a little behind schedule, Chris was very understanding. The bus was very nice and comfortable. The entire tour was a success.

This is my second review This is my second review, not sure what happened with my first. Extremely professional organization, spot on pickup and delivery to and from. Beautiful, New, large buses that shuttled us between airport and back with ease and smooth ride. Driver was very courteous and helpful loading and unloaded all luggage. Cost was competitive to all the quotes we received. Would use Metropolitan Shuttle in a heartbeat again for our company shuttle needs.

We booked Metropolitan Shuttle for a…IMTS 2022 We booked Metropolitan Shuttle for a week for the IMTS 2022 trade show in Chicago, what a nightmare for our guests, late to pick up both at hotel and McCormick place. Drivers didn't know where to go. You would think that the drivers would be familiar with such major locations and how traffic is in the city of Chicago. We will not use or recommend this service to anyone needing such services, I've sent two emails to the sales rep and as of today no reply. Does anyone think this is good customer service?

Prompt....service from start to finish… Prompt....service from start to finish was awesome. Will definitely contact you again.

More than Amazing 10+++ Working with Metropolitan shuttle has been a great experience! As a planner I look for event vendors that are professional, flexible and team players and that's exactly how the Metro team works. Shuttles are beautiful and clean as well, big plus! Will use them for more events in the future.