PHILLIP
GBEven though I had a really good… Even though I had a really good experience with the claim it takes a long time for someone to answer the phone.
MARTIN
GBFailure to cover The upper an lower radiator hose was not coverd. This should be covered under the $100 deductible. It's part of the cooling system for the engine an transmission. If the cooling system fails then the engine an trans also fail, causing the company an expensive repair bill that could have been prevented.
Lonnell Poole
GBKaitlyn was very GOOD in helping me… Kaitlyn was very GOOD in helping me resolve my issue but I give the adjuster a 1 star. Omega needs to address the rudeness of the adjuster that answered my call she hung up on me and over talked me. Kaitlyn heard me out, understood what I was asking, made sure my issue was resolved and was very kind. She even emailed me if I needed further help. Due to her professionalism I stayed with Omega if I had not reached her I would have NEVER done business with the company again. Thank you Kaitlyn!!
Michelle
GBMy experience Omega Auto Care has been…great!! My experience Omega Auto Care has been great. I have used the service about three (3) times. The customers service people are really help and will explain the process to you in detail. I have not had to use the service for any major repairs but have use it for the reimbursement for my battery, wipers and I getting ready to submit an email for the recent oil change service. Thank you, Omega Auto Care, Value customer
WILLIAM
GBI was told that I would get some money… I was told that I would get some money back for changing my breaks and haven't gotten any thing back.