Kaitlyn was very GOOD in helping me… Kaitlyn was very GOOD in helping me resolve my issue but I give the adjuster a 1 star. Omega needs to address the rudeness of the adjuster that answered my call she hung up on me and over talked me. Kaitlyn heard me out, understood what I was asking, made sure my issue was resolved and was very kind. She even emailed me if I needed further help. Due to her professionalism I stayed with Omega if I had not reached her I would have NEVER done business with the company again. Thank you Kaitlyn!!

Never again will we sign up for this… Never again will we sign up for this crap. What a run around, a cleverly disguised scam. The communication is damn near non existence as you wait on hold for hours, and then they are unavailable on weekends when most people need to go for service.

The customer service is not open on… The customer service is not open on weekends. That's a inconvenience due to people during the week day. Then it takes up to 3 weeks to get reimbursed for a partial paid maintenance plan. Either it should be free or do not offered it especial for the monthly payment I'm paying for your service. I will be looking for another company that's equal to your coverage for a better price.

My plan was just great 😊 The Sales people and management was so good and really nice and helpful to me and they go out there way to help me with pricing. Thank you so so much for everything 💜🥰🙏🏿

I brought my car in for routine… I brought my car in for routine maintenance on my brakes, and while it was there my dealer found an oil leak. He called into Omega and got connected with a claims rep right away. They helped with some of the cost for my brake pads, AND covered my oil leak. I had just renewed my policy and I’m super thankful I did. Great experience, as usual!