Like everyone else Like everyone else, I emailed the company the same day I signed up to cancel for a refund and also put an inquiry in through their website and no reply. SCAM! Their site is not what is expected, and it says 24/7 customer service, but there is none.

DONT FALL FOR IT Just like many reviews here have stated, the cancelation process for this service is impossible. I should have been smarter before subbing and looked into them further... this service is a scam, there is no response from their support team, and no option to cancel via self service on their website... its literally a black hole. DO NOT SUBSCRIBE UNDER ANY CIRCUMSTANCE TO THIS SERVICE! I needed to report this site as fraud to my bank to get out... on top of their shady subscription model, they don't even provide a product, the AI generation they provided was sub par, and primitive, you should instead utilize OpenAI and ChatGPT, it is free, and much much much better than anything this scam of a site would come up with

Fast way to apply to a few jobs at once I'm the one of Twitter "lucky ones" who got laid off last week and decided to apply to a few competitors right away. The service did a decent job in writing me a custom cover letter for each role. And I ended up saving me like at least an hour of time on edits.

Not GOOD but good I gave them a 3 because I did not feel the cover letter function worked very well. The cover letters were not unique to the job description or to my resume. In fact, some of the cover letters were written verbatim as per the job description, as if the position was already offered to me. On the flip side, I gave them a 3 because I sent them an email asking for a refund. They responded within 48 hours and a refund was provided the next day.

The website worked fine at first then it was completely changed The website worked fine at first, you pay for a month then I canceled the month and was using the letters I had left. Suddenly they have a new website where none of my login information from the previous site works. I have reached out to them, no response. I was able to access the old website but I see my billing has been continued after I canceled it and there is no way to cancel the bill now. This is ridiculous, heading over to my credit card company now to file fraud charges. EDIT: They respond to you via email once your bad review comes in -_- they claim they never received my cancellation request but I definitely canceled. I went onto the old site and there is now no way to cancel your account there you have to email them. What a waste of time.