Like everyone else Like everyone else, I emailed the company the same day I signed up to cancel for a refund and also put an inquiry in through their website and no reply. SCAM! Their site is not what is expected, and it says 24/7 customer service, but there is none.

Loved this service! Loved this service! I was having hard time looking for a job and my friend suggested to try online services that help to generate cover letters for you. I tried coverler.com and found it really helpfull! I got positive responses from about 80% of the companies I've sent my letters to and already received invitations to the interviews from several of them. Looking forward to finding new job really soon :)

This "company" is a SCAM. This "company" is a SCAM. No one has responded back to cancel my account. There is only one option to cancel - send an email. No customer service line, no 'cancel my subscription' option. And this is billed WEEKLY, so with no one responding back in the last 2 weeks means I have now been charged twice now for a service I had presumed I canceled.

The website worked fine at first then it was completely changed The website worked fine at first, you pay for a month then I canceled the month and was using the letters I had left. Suddenly they have a new website where none of my login information from the previous site works. I have reached out to them, no response. I was able to access the old website but I see my billing has been continued after I canceled it and there is no way to cancel the bill now. This is ridiculous, heading over to my credit card company now to file fraud charges. EDIT: They respond to you via email once your bad review comes in -_- they claim they never received my cancellation request but I definitely canceled. I went onto the old site and there is now no way to cancel your account there you have to email them. What a waste of time.

SCAMMERS, support email bounced back Coverler is a scam or has recently become it. I used the app once. Then I wanted to cancel, used all the emails provided in their help sections to cancel as they advise however the emails bounced back because they don't exist anymore. I had to cancel my credit card to stop them from taking anymore payments. PLEASE don't sign up up with them and make them rich. I should have read the previous reviews before signing up. I blindly followed a review on someone's blog thinking it was legitimate.