Drivers are hard to find Upon arrival in the arrivals hall, there were many drivers standing along the rail with the signs for their passenger. The China Car Service driver was not there and was not visible anywhere in the arrivals hall. I was forced to try and make an international long distance (expensive) call to locate him. I have experienced this problem more than once in multiple Asian cities. Please better instruct your drivers to put themselves in a highly visible location with a clearly printed name sign. (This problem was fixed on my most recent service.)

China Car Service delivers a great solution! I have used China Car Service on a regular basis for the past five years or so and plan to continue doing so for the foreseeable future. Their fleet is always in great shape, they meet you with a proper name sign and are on time for all appointments. If you're going to a city they service, use them!

Great service all the way around Great service all the way around. Prompt pick-up, was given instruction on immigration/customs at the border of Hong Kong and mainland China, driver me met on the other side and we continued our journey to drop-off point. Driver was very courteous, and spoke English well. The vehicle was clean, very comfortable, and equipped with device chargers. Well worth the money when considering all the things that could go wrong trying to take public transport to the border, and then finding your way to the destination on the other side, not being able to communicate in the language.

Easy communication & good service On time, easy to organise and make changes , friendly driver etc and direct contact with the driver which makes a difference

A Happy Customer First time going to Shenzhen from Hong Kong by car, transport was arranged before hand and we were met at Hong Kong International Airport by Mr Ricky Ng. He helped us with luggage, taught us how to clear immigration, it was a breeze to cross border by car. We were driven back to the airport by Ricky when we departed Shenzhen for Hong Kong International Airport too. Your driver is polite, courteous and very helpful, on top of being a safe driver. He drove us across to Shenzhen even though it was almost Typhoon 8 that day. Thank you Ricky, KUDOS, you do your job well and I am sure your company is proud of your services rendered.