Great service Great service, punctual, polite & helpful drivers. Clean, new & updated cars. My 1st time using them to & from for airport pick up. Will definitely use this company again.

Don’t try for specific, better cars - you’ll arrive in pleasant fashion and that’s enough. Pleasant ride in a clean, nice, Mercedes van. It was overpriced relative to other options for reaching the airport; however, I wanted a clean, timely, and reliable ride...which they achieved. Better than a smelly DiDi that will arrive within 20 minutes of when you want to leave. The quotation and booking process was overwrought. In the end, the differentiation of vehicles and pricing had nothing to do with what took me to the airport anyway. So don’t bother choosing higher priced “executive” options, just choose what they bill as a ‘VW Passat’ and call it a day. Second experience like this, though not with this company, in China.

Administrative accounts crafty Nothing wrong with driver, car or punctuality. Service just costs a lot more in US dollars than most. The administrative side of this company sure knows how to milk it out of you if you want to book a return trip. Especially if they sense you’re left thing till the last minute, they will say something to the effect: ‘I’m sorry the original discount we gave you for the arrival trip no longer applies but instead we need to increase the fee by $50 USD.’

Worry free. We booked a transfer from our hotel in Shanghai to Pudong airport along with the VIP concierge meet and greet service. Our very pleasant driver was waiting in the hotel lobby and took our bags.The vehicle was immaculate. The car was met outside departures by the concierge who loaded our bags onto a trolley and took us to a small private waiting area until check in opened. He then escorted us through all the formalities and took us to a lounge. When our boarding time came we were escorted to the gate. We didn't have to handle our luggage from the hotel lobby until baggage reclaim in London. It was so smooth and easy we were very pleased we had used China Car Service and will certainly do so again for any future trips. An excellent, first class service and worth every penny.

Excellent service Excellent service. Always on time and very drivers have friendly and professional attitude.