Rider custoomer since 1993… I have been with Rider since about 1993 and would never want to use another company for my bikes coverage. They have great rates and there has never been a time where I have needed to call and didn't get someone immediately on the phone. I like knowing the company covering my motorcycles ONLY deals with riders, and I appreciate that they don't spend all their money on millions of TV commercials nobody cares about!

Absolutely impossible to complete… Absolutely impossible to complete online by myself. Called for help and was walked through. If that didn't happen I could not have gotten insurance through you. Your IT people should be fired or retrained to understand that their system is terrible. I'm sure that you are chasing away paying customers.

Rider representatives are helpful! Rider representatives are helpful and get back to me to answer questions promptly and in detail. They have good customer service and they hire workers that seem to care. I recommend Plymouth Rock Rider Insurance!

Trust built on experience I ride a Can Am Spyder RT Limited, have had no accidents or claims filed, but feel confident that I would receive excellent service. My opinion and trust in Rider Insurance Co. is based on very fine treatment many years ago when my 2-wheel touring bike slipped on gravel in a very twisty curve on a rural country road and went off the mountainside. Fortunately I bailed at the top and was not injured, but bike was totaled and fully covered and replaced by Rider Insurance with no increase in annual premiums!

I found the customer rep to be … I found the customer rep to be professional, of good nature and generally a pleasant person to deal with. My payment was handled quickly and my cards arrived in a timely manner. I have been a customer for years and have never had a single issue with Rider.