I found the customer rep to be … I found the customer rep to be professional, of good nature and generally a pleasant person to deal with. My payment was handled quickly and my cards arrived in a timely manner. I have been a customer for years and have never had a single issue with Rider.

Rider representatives are helpful! Rider representatives are helpful and get back to me to answer questions promptly and in detail. They have good customer service and they hire workers that seem to care. I recommend Plymouth Rock Rider Insurance!

Rider is my go-to place for MC Insurance. I have been with Rider Insurance since 2013 and, while I haven't had to file a claim, I always comparison shop and call Rider to review my policy... And I have renewed for six years now. Great people to work with, never had trouble contacting them, and always feel welcomed when I call.

I've been in two (2) accidents I've been in two (2) accidents. On the first I was rear ended and Rider worked with the other drivers insurance to ensure my bike was returned to it's original condition. Second, a dog ran into my front wheel and while I was laid up in the hospital and at home they handled everything including a solid settlement that covered all my accessories.

Because There Just Isn't a Better Motorcycle Ins. Co. Out There Been insuring through Rider since the days when you would go to Mr. Bleiwise's house on Green Lane and sit on his couch in the living room while he determined and explained the insurance needed. He would go to another room and print out the insurance card. Give him a check, a little chit chat and away you went. Continued when the company moved to Morris Avenue in Union and still with Rider in Springfield. How do you keep customers coming back since 1974? Great customer service and products. There have been times when my motorcycle policy renewal slips my mind but someone at Rider would call and remind me and I could take care of everything over the phone. Now I get reminders in e-mail. I recommend Rider to all new riders because there just aren't any better deals out there. Keep up the great work.