Same Insurance For A New Bike. When I bought my new Harley Davidson Heritage Softail Classic I had problem transferring the insurance from my old Softail Classic to my new bike. All over the phone while at the dealership. I left with proof of insurance and a new bike. The customer service is the best I've every had from an insurance company. They seem to care about their clients.

I've been in two (2) accidents I've been in two (2) accidents. On the first I was rear ended and Rider worked with the other drivers insurance to ensure my bike was returned to it's original condition. Second, a dog ran into my front wheel and while I was laid up in the hospital and at home they handled everything including a solid settlement that covered all my accessories.

Good but could be better Only issue i have is in using the customer portal. While renewing my policy, it should update to show that my policy is paid through the next 12 months, it didn't. It also should give a confirmation number before you log out, it didn't. I did subsequently get the confirmation in an email but not while renewing through the portal.

I recommend Rider Insurance I had a great experience with Rider Insurance. I was offered it through my purchase of a motorcycle at Cycle Warehouse in Butler, PA. Jenifer the sales coordinator at Cycle Warehouse suggested I use Rider Insurance, so we gave it a try. I was approved instantly andall the necessary paperwork was completed in minutes, so there was no delay in registering my bike. I would highly recommend Rider Insurance...excellent premium price and coverage too!

They were MUCH cheaper than anybody … They were MUCH cheaper than anybody else I called for quotes. Knock on wood I've never had to file a claim, and I pray I never do, so I can't say anything on how they are to with as far as claims go. The only reason I'm taking a star away is that last year they reclassified my Yamaha FZ-08 as a sport bike which raised my premiums about 25%. The few times I've had to call and talk to a person I got through quick and easy and they were very friendly to deal with. Overall they seem to be a great company other than them reclassifying my bike and upping the rates.