Great service Alan made sure that I received the manual that is relevant to my truck. I had an error in my order and if he had not been thorough I would have received the wrong manual. He contacted me immediately after my order and continued until we got it right. I received my order within 24 hours.

Impossible to Use While it's probably true that they give you the complete manual, you need to have a GM account to access the necessary links within the manual. Without these links, it's nearly impossible to find detailed information about a specific topic. The manual does have a TOC, but not an index and the TOC lacks the detail to find specific items. Even when you do find your subject, specific detail about the system are accessed via the embedded links, which require a GM account. Also, there are so many pages in the manual that it takes a very, very long time to do a word search.

2008 Lexus SC430 Repair manual Ordered a 6000+ page repair manual for under $30. Alan was quick to respond to my order, first pointed out that the VIN I provided was for the wrong vehicle. Thanks. Received my download via email the next day. Loads quickly, and appears to be comprehensive.

Great overall customer service & product value Great customer service! Went beyond expectations. Very helpful in getting the manual I need and in the format I wanted. Quick response as well. Thank you!

Above and beyond My truck is a bit of an oddball, split between generations and also a cab and chassis variant. So it wasn't a huge surprise when the manual I first received was for a newer truck. I wasn't sure what to expect as a first time customer, but my email requesting a service manual with my VIN and build sheet was answered quickly, and Alan was able to locate and send the correct manual within a day. Truly amazing customer service, and will definitely be back for future manual needs! Thanks again!