I had a few issues at first with the… I had a few issues at first with the collar being too big for my cat, however Pawtrack were quick to respond to my email offering to swap this for a larger size. The time for the replacement being sent was reasonable and since then it has worked as expected

Where is the company now? The app has stopped working and I had paid for a subscription. The website doesn’t work and I see the company has been issued a Gazette first notice for compulsory strike off

Don't buy from PawTrack Don't buy from PawTrack unless you are happy for payments to be taken from your account repeatedly and fraudulently. I purchased a collar for my cat which did not work at all so I returned it and PawTrack acknowledged this but that have continued to debit my card. The fraud team at Barclycard are pursing my dispute.

Avoid at all costs Avoid at all costs. Ordered two collars and paid for two years subscription on both collars. One collar worked fine. Second collar wouldn’t pick up Wi-Fi at home, gave no notifications and didn’t track accurately. After a few emails with sporadic replies I returned one collar, expecting a refund. Immediately second collar stopped working and despite four emails I have had no reply. Now left with one collar that doesn’t work at all and I am several hundred pounds out of pocket. Customer service is shambolic.

Still love seeing where Suki goes each… Still love seeing where Suki goes each night. Animation and path features are good, Nd the new collar serms a bit dmaller than tbe other one. Really needs to have wifi set up to make sure battery life is ok.