Homero Garza
GBGreat service Great service. Your sales rep (Chris) was very knowledgeable of the product that I was looking for. He answered all my questions in a friendly manner. I’m purchasing again from 1AAuto because of my positive experience with your products. Thank you Homero Garza
Gil
GBQuality, Reliable, Guaranteed Informative parts page , variety of quality parts , warranties , free shipping ,educational help videos , outstanding customer service personnel! What isn’t this company NOT doing well…. Not only do they sell quality parts that save you money from the over priced o.e.m. dealer parts. They teach how to install safely and easy . Without these help videos I’d be spending a fortune on mechanic shops in labor alone . 1A Auto stand 100% behind part warranties .
Chris Davidson
GBYour customer service really sucks at… Your customer service really sucks at 1auto. Your website search engine for specific car parts cost me 50 dollars in shipping. Your search engine does not provide an option to purchase engine specific parts. Now that I know that the 3 mysterious lines represent an option to filter results according to engine size according to your customer care representative. Maybe you guys should follow autozone where in the first place to search for parts on a vehicle they give you the year make and model and engine size to choose from in the first place. I was told "I'm sorry to hear that" by your customer representatives with no options or anything to make the situation right.
Hank
GB1AAuto, a preferred supplier 1AAuto is one of my prefered suppliers. Unfortunately, I had to cancel my order because the cost of expedited freight was too much and I needed the parts within two days. Local stores were expensive but parts were readily available. If I had ordered a week ahead, 1AAuto would have been my go to.
Andy x
GBIn and out I definitely like the no wait time, at least in my experience I haven't had to wait more then a minute. Quick n easy in and out. For the I like that direct and straight to point. No machine asking questions or nothing I talk with a person directly on the first pick up and dive right into my question. Get the info I need to make sure the part is correct for my car and I'm out in 5 minutes. This is the only reason I order from 1A auto.