Your customer service really sucks at… Your customer service really sucks at 1auto. Your website search engine for specific car parts cost me 50 dollars in shipping. Your search engine does not provide an option to purchase engine specific parts. Now that I know that the 3 mysterious lines represent an option to filter results according to engine size according to your customer care representative. Maybe you guys should follow autozone where in the first place to search for parts on a vehicle they give you the year make and model and engine size to choose from in the first place. I was told "I'm sorry to hear that" by your customer representatives with no options or anything to make the situation right.

I call customer support today for the… I call customer support today for the 1st time ever after using 1AAuto for so many years already. The lady who answered the phone was very respectful and polite, was able to resolve my issue with no hesitation after asking a couple routine questions and problem solved. Thank y’all for everything you do and keep up the amazing work.

Customer service is top notch in my… Customer service is top notch in my opinion very knowledgeable and a pleasure to talk to very happy thank you very much

In and out I definitely like the no wait time, at least in my experience I haven't had to wait more then a minute. Quick n easy in and out. For the I like that direct and straight to point. No machine asking questions or nothing I talk with a person directly on the first pick up and dive right into my question. Get the info I need to make sure the part is correct for my car and I'm out in 5 minutes. This is the only reason I order from 1A auto.

Stress free order experience Person I spoke to was courteous, very helpful and made ordering stress free. Sometimes it’s better to order things on the phone instead of online especially if you have questions. I’ve ordered things from 1A before and never had any issues. Highly recommend. A+