Your customer service really sucks at… Your customer service really sucks at 1auto. Your website search engine for specific car parts cost me 50 dollars in shipping. Your search engine does not provide an option to purchase engine specific parts. Now that I know that the 3 mysterious lines represent an option to filter results according to engine size according to your customer care representative. Maybe you guys should follow autozone where in the first place to search for parts on a vehicle they give you the year make and model and engine size to choose from in the first place. I was told "I'm sorry to hear that" by your customer representatives with no options or anything to make the situation right.

I call customer support today for the… I call customer support today for the 1st time ever after using 1AAuto for so many years already. The lady who answered the phone was very respectful and polite, was able to resolve my issue with no hesitation after asking a couple routine questions and problem solved. Thank y’all for everything you do and keep up the amazing work.

Amanda helped me pick out the exact parts needed Amanda helped me pick out the exact replacement parts for my F250 fuel system. Had to order parts separately and not in the prepackaged bundles.

1A Auto is A#1 with me! Amanda, the customer service rep was extremely nice and pleasant to talk to. She was professional and processed my warranty claim within minutes. For these reasons I continue to use 1A Auto whenever I need replacement parts. Keep up the great work!

Love these guys Love these guys. First they teach you how to install your parts with these great videos. Then they professionally pack your discounted part and ship it out within a day or two. And then you follow their directions and install it. And you're good to go. Great business plan, great shipping, great videos!