Your customer service really sucks at… Your customer service really sucks at 1auto. Your website search engine for specific car parts cost me 50 dollars in shipping. Your search engine does not provide an option to purchase engine specific parts. Now that I know that the 3 mysterious lines represent an option to filter results according to engine size according to your customer care representative. Maybe you guys should follow autozone where in the first place to search for parts on a vehicle they give you the year make and model and engine size to choose from in the first place. I was told "I'm sorry to hear that" by your customer representatives with no options or anything to make the situation right.

1AAuto, a preferred supplier 1AAuto is one of my prefered suppliers. Unfortunately, I had to cancel my order because the cost of expedited freight was too much and I needed the parts within two days. Local stores were expensive but parts were readily available. If I had ordered a week ahead, 1AAuto would have been my go to.

Best customer service ever. I had been very happy with the prices and shipping of the parts for my truck. When we came to install the new oxygen sensors, it wasn't clear which ones were the upstreams and which the downstreams. I called 1AAuto hoping they could help, and quickly got through to an associate who understood the problem, and was able to look up the answer in about 10 seconds.

Stress free order experience Person I spoke to was courteous, very helpful and made ordering stress free. Sometimes it’s better to order things on the phone instead of online especially if you have questions. I’ve ordered things from 1A before and never had any issues. Highly recommend. A+

I call customer support today for the… I call customer support today for the 1st time ever after using 1AAuto for so many years already. The lady who answered the phone was very respectful and polite, was able to resolve my issue with no hesitation after asking a couple routine questions and problem solved. Thank y’all for everything you do and keep up the amazing work.