You have bus drivers on their phone blasting music! You have bus drivers on their phone, blasting their personal music and causing delays. Some of us are up at 4am and want a quiet ride home… Train your drivers better please! They have (56) people’s lives in their hands literally!!! eg. -Bus 6826 on 4/5/23 5:00pm departure from port authority

Academy Bus Lines breaks parking laws… Academy Bus Lines breaks parking laws at least once a month in my neighborhood. The buses park in a no parking zone, leave their motors running and the drivers disappear for a couple of hours. They have been warned over and over but continue to break the law and destroy the environment. Two days ago, two buses parked in front of Joe's Stone Crab parking lot on Collins Ave in Miami Beach.. This is where the buses always park even though there is no bus parking. Morever leaving motors running is so bad for the environment , that the drivers should take a course in the dangers of air pollution. . Fortunately Code Compliance officers came and the buses finally left.

Great Experience with Academy Bus! Just completed a great week working with Academy Bus out of Miami. Sales Representatives Jennifer and Maria took great care of our schedules and were able to make adjustments efficiently. Our driver Joe was superb. On-time, professional, and friendly - Joe even called ahead on his own to ensure his Academy Bus could park at a local restaurant to support one of our social events.

We had to unfortunately cancel our trip… We had to unfortunately cancel our trip due to COVID19 concerns. Your representatives reached out to me and helped me through the cancellation process and made it EXTREMELY easy. This meant a lot when being faced with needing to cancel other pieces of our event. THANK YOU!

Unprofessional Unprofessional, aggressive and unsafe drivers. Dangerous driver almost ramped me against the wall today. I was scared for my life. Her family also are on the streets. Well