Faster than RuPaul's Drag Race This process was very easy and the price range was unbelievable! Goodbye Spin! And can you tell me why I'm still awaiting a return authorization that I submitted on the 22nd of May? Your rep advised me that I should receive a response a couple of days ago?!!

Appears to no longer be in business as of Feb-Mar 2024 I would say this company seems to have gone out of business, but still presents as an active e-retail website. I don’t know if they’re still shipping new product, but anyone considering ordering on their website should reconsider. I had a repair issue covered by warranty for a scooter purchased in December. I spoke with someone who sent me the proper forms and shipping instructions. I shipped the scooter to them as instructed and received email confirmation that they received the scooter for repair on 1/26/2024. I have heard nothing since. I have sent dozens of message/contact request forms. I have dialed their phone number (the only one available that I can find anywhere online) hundreds of times over 6 weeks, and each time encounter a busy signal. Their website continues to update with seasonal specials. This means either those running the company have disappeared as other evidence suggests and these are prescheduled site updates (in which case, new purchases would be unlikely to be fulfilled), or they’ve been intentionally scamming people in the past several months. Either scenario is a losing one for the unsuspecting consumer. I have never experienced anything like this. I’ve never even heard of anything like this, from a seemingly established company/manufacturer (as evidenced by its multi-generation products) with pretty decent reviews. Ever. I’ve since turned it over to my credit card company for dispute. Hoping a party with a voice louder than mine can correct the issue and perhaps blow the lid off whatever it is Swagtron is doing here.

Good customer service on the phone Good customer service on the phone. The only complaint that I have is there are no tech support that a E-bike Tech can talk to over the phone if there is a question about a part not working like it should. If the part is new on the market the shop tech needs to know as much about a part in order to correct and fix any problems with a part or parts.

Great website, not so great partner... I had no issues moving throughout the website, it is well designed and very thought out. The only issue i encountered was with Affirm. After informing me i was qualified for a certain amount, they're site was unable to to retain the necessary documents to complete my transaction. It would have been very helpful to be able to complete this payment over a few months instead of all at once and being pre-qualified got my hopes up but, that's the way it goes, i suppose.

Website was easy to navigate Website was easy to navigate. The product I wanted was available and decently priced. Also I was glad to be able use my AMAZON account for payment. Hoping that the item is as good as stated in the description so I can come back and give a great review for the actual product!