Non existent customer service Non existent customer service. I purchased and item through Amazon (not through them but it was their product) and I reached out 7 times to ask a few simple questions. I always got an automated email that said I’d hear back in 48-72 hours but I never did and now I’m past my return window. They shouldn’t even advertise to contact them because you can’t!

Have a swagtron eb7 electric bike Have a swagtron eb7 electric bike. The wiring that comes out of the bolt area on the back tire is not even close to properly protected from the elements, dirt, etc. So the tiny little cabes broke and the bike no longer works. I searched for at least 20 minutes on Google, reddit, etc trying to find a customer service number for swagtron. The only number I could find (ends 0625) doesn't ring and just beeps over and over. Only option is to email them and request they call you (or email back which I'm sure would be a nightmare emails back n forth with days between answers). So you're only option is to give them your phone number so they can kindly sell it to telemarketers for a quick buck. I sent the email requested a call as soon as possible so I could identify the part I need to order and where to order it. The automated email I got in response basically says we'll get back to you in 3 days. Super convenient I can't name another semi-large company that does not have a customer service number and their response times are 24 to 72 hours via email. Where did the hundreds of dollars go that I spent on this bike damn sure isn't to pay employees because you couldn't even have a small call center for customer service. Wish I did a bit more research before I bought this bike, definitely won't be a return customer. Swagtron is laughable.

Great product scooter Great product scooter, swag 8. This is second purchase for my 13 year old daughter after purchased last year for my 9 year old son. Reasonable price and great customer service last year after I asked for grip correction on refurbish scooter. Company shipped correct one at no charge. This year I bought new because daughter wanted blue color but refurbish has had no problems.

I like how all of the electric scooters… I like how all of the electric scooters have consistent information provided to compare between scooters. It's also great that they have an option to buy a refurbished scooter at a lower price, since I am poor.

Better than most sites I've encountered. Shopping was easy and only took about a minute thanks to the way everything on the site is set up. It really helped that I had to put all my information in on the same page so that if I messed up on something I didn't have to redo half of it like on other sites. Thank you swagtron!