great quality bike Although, Ken has had some issues with delay due to supply chain (seems to be common at the moment for a raft of industries), he contacted me to offer up an alternative solution, which worked for both of us. After agreeng, everyting was delivered as agreed. The quality of the bike is great and exceeded our expectation. Thanks Ken

good firm to deal with. good firm to deal with. restricted to using the bike (e rider 15) due to lock down. have done 53K to date. (bike is nippy on acceleration) most was 30k journey with lights on , inc 2 over rail bridge's, battery level still showed one mark. seat is comfy , good leg/feet room, good underseat storage and top box takes motorcycle helmet . biggest gripe is handlebar bolt tricky to get in on assembly - best remove fairing.

Great bikes, website has good info The site has loads of information about the bikes, and the purchase experience was pretty easy and straightforward. The bike (Model 30 Roma) is really good and no problems with it at all. If I would make one suggestion, it's to make it much clearer on the website, that the bike needs registered with the DVLA when you get it, this isn't done for you and can take up to 6 weeks to be done, although mine only took 2.5 weeks. It was disappointing that the bike arrived and I couldn't ride it straight away ( I suppose you could if you had private land, but I don't)

Incredible Service I live in Ireland and tried buying one of their e-bikes, but due to various tax reasons and shipping problems, we couldn't make that happen. Company still had plenty of time for me and I ended up buying one of their models second-hand, which they gave me advice on how to patch up despite me technically not having paid them at all. I'll be buying parts and they're still in touch. Thanks especially to Ken and Tim!

I haven't received the bike yet I haven't received the bike yet, the company are kindly keeping it for me til nearer Christmas, it's a surprise & I lack storage to keep it hidden. For customer service I can't fault them, they've gone above & beyond for me. I will update once we have the bike & can give an honest review. 5 stars for helpfulness though!