good firm to deal with. good firm to deal with. restricted to using the bike (e rider 15) due to lock down. have done 53K to date. (bike is nippy on acceleration) most was 30k journey with lights on , inc 2 over rail bridge's, battery level still showed one mark. seat is comfy , good leg/feet room, good underseat storage and top box takes motorcycle helmet . biggest gripe is handlebar bolt tricky to get in on assembly - best remove fairing.

Li-Ion Battery Excellent service as usual. I have had an E-Rider 30 for over 3 years. The original SLA batteries came to the end of their life. I ordered and received a replacement Li-Ion battery (60v) and with minimal effort was able to adapt the bike. Works a treat. Thanks Ken for the cautionary email re conversion, but the battery compartment will take the new battery and only needed minor tweak to ensure held securely.

Scooter arrived bright and early & on… Scooter arrived bright and early & on time. My wife has already clocked up just over 100km & she absolutely loves it. People stop and look and ask questions when ever she's out & about. The build quality appears to be very good & power delivery is smooth and quickly gets up to full speed. The whole purchase experience was very good with frequent updates. Many thanks Tun and Alan Pratley (Moreton in Marsh)

Incredible Service I live in Ireland and tried buying one of their e-bikes, but due to various tax reasons and shipping problems, we couldn't make that happen. Company still had plenty of time for me and I ended up buying one of their models second-hand, which they gave me advice on how to patch up despite me technically not having paid them at all. I'll be buying parts and they're still in touch. Thanks especially to Ken and Tim!

The bike arrived as expected The bike arrived as expected. Deadline and conditions were met. But that's just the store's obligation. The product is good (not exceptional, though). Any extra you may need, forget it. They offer no post-selles assistance, no support, no partners to help you with whatever you may need. Be sure you will find maintenance in your city before buying a white elephant. I'm waiting for parts (new tyres) for over 6 months which makes me wonder about their "2-year warranty".