I have owned my e15 for approx two and… I have owned my e15 for approx two and a half years and have enjoyed it since day one. The speed produced by effortless pedalling is exhilerating and the machine copes with a range of surfaces though it is primarily a bike for the tarmac! It also deals well with hills and there are some awesome ones on the edge of exmoor where i live. But the bike remains undefeated. Its also a safe well balanced ride. I took advantage of ERiders lease deal which i havent found available anywhere else. Ive needed a couple of spare parts, nothing major but ken and the team have been very helpful in that regard. I would recommend the product and the company.

ordered part never got it no reply to… ordered part never got it no reply to emails to see why Up date got my part ty

Bike was delivered fairly fast…..but ! Bike was delivered fairly fast…..but ! No instructions how to undo seat, where to find charger or wing mirrors, bolts missing and loose on the panels, right brake cluster loose, and rear mud guard all bent up. Ordered what looks like a rear plate stating the bike is legal etc but when it arrived i after another phone call wish i saved £15.00 as its about 5” square bit of trafalyt/plastic Last of all we sent several e mails to Ken asking him to clarify the law/s mainly the twist and go laws but he gave up replying in the end and did not seem that bothered not really what you would expect in after sales but thankfully we have trust pilot to help filter out the un helpful don't care company’s next time Tim Ken listen respond and act ……

The bike arrived as expected The bike arrived as expected. Deadline and conditions were met. But that's just the store's obligation. The product is good (not exceptional, though). Any extra you may need, forget it. They offer no post-selles assistance, no support, no partners to help you with whatever you may need. Be sure you will find maintenance in your city before buying a white elephant. I'm waiting for parts (new tyres) for over 6 months which makes me wonder about their "2-year warranty".

Dishonest Ebayers Proper thieves.. Takes money without caring.. Product is not what they say... .wrong product , threatened with legal action because they did not deliver $250 of product I payed for. Very excited to be taking them to the legal courts of Australia...still wIting for the legal teams response of course..very dodgy tradrmets # never buy from them.. Will see Your business in court. SO MANY $$$$ for emotional abuse and false allegations...get your legal team to look Tmat that...lol I AM COMMING....REFUND ME