Be patient, fantastic parts diagrams! So the lead time on parts to process is slightly misleading BUT think about where they might all come from first before complaining or ordering. In the checkout people have the option to ship what's in stock first or wait until everything is together. I've never had an issue as of yet and that's why I keep returning to partzilla. Not only do they have some of the best diagrams with part numbers but I'd say 80% in stock for my applications so far and shipping is still fast.

Do Not Believe Shipping Times Ships in 1-2 days means a shipping label will be created and sit in the warehouse for another 3 days. Parts ordered on April 23, no activity on “track your shipment” until April 29. These were in stock parts. May 02 and I am still waiting for parts.

MC Hardware Order Ordered misc. hardware to fit my Honda CTX 700 on 12/7/23. Received the order (less one back-ordered item which I cancelled as there was no future delivery date available), on 1/8/24. Although parts were received as ordered - it took 4.5 weeks to get them! I'd nearly forgotten what I'd ordered by the time it arrived!

Place sucks Place sucks. Ordered 8 days ago. Still in Florida. I’m in Massachusetts. Do yourself a favor and just go to dealer

I had an incredDisappointing Experience with Partzilla – Beware of Misleading Practices!ibly disappointing… I had an incredibly disappointing experience with Partzilla, which I feel compelled to share to prevent others from facing similar issues. My journey with this company has been marked by a series of misleading communications and subpar customer service that have left me deeply frustrated. Initially, I was pleased to find all the motorcycle parts I needed listed as available on Partzilla's website. I placed my order, confident in their prompt delivery promise. However, the situation quickly deteriorated. Shortly after my order was confirmed, I received an email indicating that one of the items was on backorder, with no clear ETA provided. This was just the beginning. Subsequent updates continued to shift the availability of the items, with previously confirmed "in-stock" parts now delayed. Efforts to resolve these issues through customer service were futile. The representatives I spoke with were often uninformed due to ongoing "system issues," providing little to no useful information or resolution. The lack of transparency and reliability continued, leading me to place a second order in hopes that it might be fulfilled more smoothly. Unfortunately, the same pattern of misinformation and delays occurred. Throughout this process, Partzilla's customer service failed to offer any real solutions, only further apologies and broken promises. After weeks of frustration and no progress, I had to initiate a dispute with my bank and even considered taking legal action due to the financial and time losses incurred. For anyone considering purchasing from Partzilla, I would urge you to look elsewhere. Their inability to deliver as promised, coupled with a frustrating lack of communication, makes them a highly unreliable choice for motorcycle parts. There are other vendors who offer better service and respect for customers’ time and money.