18 year old Suzuki I ordered a front fender for my 18 year old suzuki JR50 and the new fender color didn't match. They sent me a return authorization and I sent the fender back. I received a full refund very quickly. They researched the fender that I needed based on the serial number so I could order the right color. The customer service has been excellent.

Be patient, fantastic parts diagrams! So the lead time on parts to process is slightly misleading BUT think about where they might all come from first before complaining or ordering. In the checkout people have the option to ship what's in stock first or wait until everything is together. I've never had an issue as of yet and that's why I keep returning to partzilla. Not only do they have some of the best diagrams with part numbers but I'd say 80% in stock for my applications so far and shipping is still fast.

Do Not Believe Shipping Times Ships in 1-2 days means a shipping label will be created and sit in the warehouse for another 3 days. Parts ordered on April 23, no activity on “track your shipment” until April 29. These were in stock parts. May 02 and I am still waiting for parts.

MC Hardware Order Ordered misc. hardware to fit my Honda CTX 700 on 12/7/23. Received the order (less one back-ordered item which I cancelled as there was no future delivery date available), on 1/8/24. Although parts were received as ordered - it took 4.5 weeks to get them! I'd nearly forgotten what I'd ordered by the time it arrived!

Place sucks Place sucks. Ordered 8 days ago. Still in Florida. I’m in Massachusetts. Do yourself a favor and just go to dealer