Good prices, good service, good pre and post sales support I have placed several orders with Partzilla. Prices were very good and delivery was as stated when I ordered. When I placed an "out of stock order", I was advised before the order was transacted. The estimated in stock/forward shipment date was given and that's exactly how the backorder was filled and delivered. Typical time to ship a backorder is four days. I was able to qualify I was ordering the correct parts through chat, and the only time the support person was not certain, they connected me with tech product support. They may fill orders from a pool of suppliers and dealers, but they manage that well. They were able to find some OEM material I could not find elsewhere, promptly. Shipping and delivery is quick, a few days. Ford uses the same systems when parts are ordered. You place a parts order, and it is filled by any dealer in the country based on best delivery date. Can't see the problem if Partzilla does the same.

Terrible website, but Good stock, terrible website. I have specifically signed in about 20 times to add things to my cart. When I go to sign in next time, they have somehow magically disappeared. I've edited my review. It used to be 3 stars. Their website is still annoying but it's obvious they've put in a lot of work to help consumers find parts.

Called and spoke with a very helpful… Called and spoke with a very helpful and friendly woman named Lynn. She took her time to make sure I was happy with my order adding and subtracting things for me. I called thinking I'd get the typical your out of luck but, that's not the case with partzilla or an employee named Lynn. I typically dont leave reviews but when someone and a company exceed my expectations they deserve recognition. Thanks partzilla and Lynn. Great company and service. Loyal customer!

Ordered a starter kit for Skidoo etec… Ordered a starter kit for Skidoo etec on 3 November. order number # 11-4708788. Delivery date of January 24th, 2023. Three months waiting period. Would appreciate updates every now and then. Takes forever to ship

Regular Customer I've been a Partzilla customer for a few years now and very happy with their inventory, prices, and overall ordering & delivery process. Their web site is very good but not great but that's the only aspect that keeps me from a 5-star rating.