Lucy McLean
GBPoor service and poorly timed drop off Cham Express dropped us to the airport 5 hours early!! I flagged this before and they tried to tell me that this was a typical time (despite the fact I’ve used transfers from Geneva to Chamonix for years and never once has this happened. I’ve since tried to complain and the customer services policy is so awful they are just ignoring my emails. Highly recommend using a different provider! Although they sometimes share vans with Alpy Bus and Mountain Drop Off’s the customer service / contact-ability is so much better
JP
GBThe Taxi was more than 45min late and… The Taxi was more than 45min late and we only left 1H after booked time. Surely the taxi should be arriving and waiting for passengers not the other around! They did not care at all and offered no reductions and no flexibility to cancel the return journey. Avoid them - we should have checked the past review before booking. P.S: i forgot to add that they came to pick us up with a bus for 15 people when we had order a private taxi for 5.
ben read
GBGreat experience all round Great experience all round, our driver Panos was excellent! Chamexpress bus from Geneva was on time, safe and well driven. Would recommend!
Nicholas Corbett
GBAlpybus....Alpytransfer...Chamexpress...… Alpybus....Alpytransfer...Chamexpress....all the same? I gave it one star because it's easy to book and use the website - trouble is it's not so easy after that. Twice now I have tried to get to or back from Les Contamines Montjoie - which is about 15 minutes passed St Gervais. Both time severe problems with Alpybus insisting they don't go there or making you wait 3+ hours for a transfer......so thats 5 hours to get to resort after landing.....,..... on the last occasion 22/03 they refused to come and get me. instead I had to get down to le fayet. I have an email indicating they will refund me the difference but nothing so far....terrible service terrible company. Avoid the shared transfers like the plague if you want reliability. Update as of 14/4/2024....still no refund or even any response....
robert wallace
GBBooked a shared transfer return from… Booked a shared transfer return from Geneva to Morzine for 4. Waited at collection point from 20:45 to 22:30 before transfer left. As clearly they try to maximise the coach you risk lengthy waits. The return was much better and the drivers were good and courteous but I won’t be using them again.