Alexander Nunez
GBDifficult Return Process Please do yourself a favor and read the fine print for returns. 20% restocking fee and customer is responsible for shipping cost on returns. Return process is lengthy and complicated. Will not be using this site again.
Jerick Robinson
GBI’m very pleased how the website is… I’m very pleased how the website is very easy to operate, had a easy time finding the proper brakes I wanted for my vehicle. Although I am disappointed my brake kit hasn’t been shipped out a week from my purchased date even thought I paid close to $200 for shipping out to hawaii.
PDizzle
GBHorrible all around - NEGATIVE stars Horrible, non-existent customer servicing. Website is setup like $hit and over 3 weeks after order was placed NO ONE responded to my numerous calls, voicemails, texts and emails. LESS THAN ONE STAR DESRVED. Awful. Avoid at all costs!!!!! The "good reviews" are clearly BS.
Pete the Pug
GBWow! All Business Plus Stellar Service!! Wow! The Staff at Buybrakes.com went above & beyond in communication and sourcing my impossible to find GM rotors. This was a transaction that earned my business for life. There were no excuses in this transaction that covid tried to sideline. They under promised and over delivered.
Damon B.
GBSeveral months ago I bought front &… Several months ago I bought front & rear discs, calipers, pads and brake lines for my 2006 F150. This weekend upon starting the install I found that the front rotors I had been sent did not match (floating vs non). I reached out to BuyBrakes.com this morning and spoke with David in customer service. He jumped right in, started working the problem and asked if he could call me back shortly. I agreed, and about an hour later he reached out with a solution. Basically new hubs to accommodate the rotors I had been sent (which is an improved set up over factory and a Ford bulletin update) and I'm good to go! Thank you David and the BuyBrakes team!