Very friendly and helpful..suggested… Very friendly and helpful..suggested the roof box that made sense for what I needed rather than the most expensive.. fitted as per schedule

Trouble free purchase I was surprised that the parcel tracking stated that the parcel started its journey in Dublin, but it arrived within the 4 days quoted by Car Racks and no import duty was owed. The rack itself looks good quality for the price.

Top firm Top firm. I ordered a kayak on the 25/2/24 and it appeared at my door on the 28/2/24 in perfect brand new condition. Got my aqua marina memba 330 Kayak for £60.00 less than what other sellers were selling it for online and there was no delivery fee. Definitely using car racks again, and thanks to Ryan and the team for such a great experience and really making my day.

Very poor service Don't trust the fake 5star reviews! Ordered 1set of roof bars for my car. I received 2 sets. One that doesn't fit and one set that is missing parts to fit it. The phone no. is an answer phone message and the email so far has only generated a general response not related to my order. An update: I've had a response to my query 2 days after my email. They have asked for pictures of the problem. They sent me the wrong stuff what do they want pictures for? I sent the pictures straight away. No response! I've asked for a refund.... No response. Very poor service.

Non Existent Returns Policy Absolutely terrible. Bought Qashqai racks which were delivered to wrong address and eventually turned up after Parcel Force chased the package down. I’d already bought another set from a different supplier and asked to return the racks which turned up late under their “no quibble” returns policy in unopened packaging and within 28 days of receipt. Zero responses to emails, no calls answered or returned and I ended up with a second set of bars that were now useless. Wouldn’t touch this lot again.