Annie Horner
GBDisgraceful customer service, incompetent and you won’t get your money back. Disgraceful customer service. Dress arrived completely different to the one ordered, looked absolutely dreadful on and off, bad quality and an entirely ridiculously different bodice. Really frumpy. Hard to achieve for a size 8 customer. Customer services wouldn’t have any of it despite giving them photos of the dress on website and the one I received. They said it was a different dress (doesn’t that prove my point?) No refund. I gave up. I now have an expensive rag I paid £110 for hanging in the wardrobe that just looks like a giant piece of flouncy ham when worn. I wouldn’t mind so much if I’d ordered a giant flouncy piece of ham but I ordered an elegant size 8 dress. Steer clear, they are incompetent dressmakers but master crooks.
Chloe Atkinson
GBCustomer service need improvement … My dress came fairly quickly with good quality fabric and the corset was sturdy however the website and customer service desperately needs improving, the customer service was appealing i tried four different ways of reaching out and all was seen but never replied to. My dress aswell came with tiny black blotches,barry noticeable to the human eye but it made it clear that i was not the first customer to own this dress despite paying full price.
Chad Blake
GBplease do not buy from this company please do not buy from this company, i was asked to pay on delivery, i later found out it was scam and all lies, not real , i coult not get any response from them again after i made the payment, i was lucky to get my money through an agency who assisted to recover part of my money and promised to get the balance back for me this weekend..if you have similar issues, you can reach out to them on quickee.discovery AT yandex DOT COM
Samantha Turnbull
GBShocking disgraceful service Shocking disgraceful service, do not use. The prom dress ordered looked nothing like the one we thought we had chosen and arrived damaged with a snag in it. Quality of material, stitching etc shocking and smell was vile! I was offered a 5% discount! How can this company be allowed to continue trading as an illegal UK company? Reporting to trading standards to hopefully prevent others from suffering the same fate. FAKE COMPANY! Misold and misled......
D Segura
GBThey scam you out of your money Joybetty.com and uk They scam you out of your money, sending you a half made dress, and trick you into buying a dress that has jewels on it but in the description they say (will be made with beads) instead. So make sure you don’t go off of the picture they provide, read the description before you’re suckered into buying something that’s not anywhere near the quality of the picture. Contacted support; “it has beads it’s fine want $5 for troubles” Wow On top of that! Just look at them trying to cover up their website by linking it to “GLOBAL CAR SALE” wow hilarious tactic!