Customer service need improvement … My dress came fairly quickly with good quality fabric and the corset was sturdy however the website and customer service desperately needs improving, the customer service was appealing i tried four different ways of reaching out and all was seen but never replied to. My dress aswell came with tiny black blotches,barry noticeable to the human eye but it made it clear that i was not the first customer to own this dress despite paying full price.

Great my daughters prom dress arrived… Great my daughters prom dress arrived when they said great quality fantastic dress looks just like the pictures we are very happy thanks so much joy betty

They scam you out of your money Joybetty.com and uk They scam you out of your money, sending you a half made dress, and trick you into buying a dress that has jewels on it but in the description they say (will be made with beads) instead. So make sure you don’t go off of the picture they provide, read the description before you’re suckered into buying something that’s not anywhere near the quality of the picture. Contacted support; “it has beads it’s fine want $5 for troubles” Wow On top of that! Just look at them trying to cover up their website by linking it to “GLOBAL CAR SALE” wow hilarious tactic!

Poor customer service and refund policy… Poor customer service and refund policy isn’t worth the paper written on. Dress I bought didn’t fit, material was very thin/poor and there response to me requesting a refund was “go see a tailor and get it altered” No consumer rights considered. I did receive 10% off my purchase though 🙄

I would give this company minus stars I would give this company minus stars. They are a complete rip off. I have purchased a damaged, poorly made prom dress for my daughterthst is nothing like advertised. I have tried contacting Joybetty on several occasions just to keep getting the same automated email reply from Vicky offering a 10% discount, I have never ever experienced such terrible customer service in my life. The dress looked like a cheap, faulty, oversized bit of tat even though I paid over £120 for it. DO NOT BUY FROM THIS COMPANY!! I have since passed all the info to my credit card company wiyh the photo and email evidence so hopefully they will have more luck getting my money back.