Mrs DORIVAL
GBI WOULD NOT ORDER FROM THIS BUSINESS A… I WOULD NOT ORDER FROM THIS BUSINESS A ALL! CUSTOMER SERVICE LIES A LOT PLAYING CAT AND MOUSE - MINUS! I ordered two dresses in March. Firstly the dresses arrived late, so before receiving the dresses and after reading the bad reviews I cancelled the order and put in a dispute with my bank, Only to receive the dresses a few weeks later now that’s too late, bank refunded me, so was okay and to be honest I returned the dresses to the company even paid large amounts for shipping to HONG KONG. This company received the dresses and then contacted the bank to claim both the money and the dress! Till today they refuse to refund me my money! I would Never purchase from this site again, as a matter of fact I’ll run if I see this name pop up! Don’t shop your money will be lost!
Ashley Ramsay
GBSurprised!! I have to say after reading the reviews I was a bit worried to receive the dresses I order However they have came and they are stunning I’m so happy with them they look so good!! Not cheap like I thought Delivery was expensive but so worth it csnt wait for my flower girls to wear them
Chloe Atkinson
GBCustomer service need improvement … My dress came fairly quickly with good quality fabric and the corset was sturdy however the website and customer service desperately needs improving, the customer service was appealing i tried four different ways of reaching out and all was seen but never replied to. My dress aswell came with tiny black blotches,barry noticeable to the human eye but it made it clear that i was not the first customer to own this dress despite paying full price.
Olga Eugenie de Cubberley
GBGreat quality dress Great quality dress! Very happy. I am definitely going to use them again.
Samantha Turnbull
GBShocking disgraceful service Shocking disgraceful service, do not use. The prom dress ordered looked nothing like the one we thought we had chosen and arrived damaged with a snag in it. Quality of material, stitching etc shocking and smell was vile! I was offered a 5% discount! How can this company be allowed to continue trading as an illegal UK company? Reporting to trading standards to hopefully prevent others from suffering the same fate. FAKE COMPANY! Misold and misled......