Chris Martin
GBIf I could give them zero or negative… If I could give them zero or negative stars, I would. My brother recommended MyHopscotch to me based off of his good experience so I gave it a try. My represenative, Ryan Castillo seemed competent at first, but I found that NOT to be the case. I told him the kind of truck I wanted and the STARTING price I was looking for, which I thought could be found easily because I had seen multiple dealerships on cars.com and truecar.com advertising trucks starting well below my desired starting price. Well, Ryan was unable to find me a deal that was even remotely close to what I found. All the trucks he found started at le as least $2000-$3000 above the starting prices I found. When I asked them why this was so, he tried to condescend to me that I didn't know about tax, titke, license, extra fees, etc. I was well aware of these fees, but he was unable to find a better starting price than I could....and I literally only looked for 5 minutes. I sent him some of the deals I found and he thought they were good so he tried to set up a deal and the deal fell through basically because he did not ask simple questions. The dealer was dishonest, but we wouldnt have wasted time with them if Ryan hadn't been so incompetent and asked the right questions from the jump. After going through more of the same with him on 1 or 2 mkre trucks, I decided that this was not for me as MYHOPSCOTCH DOES ABSOLUTELY NOTHING LIKE THEY ADVERTISE. I inquired about a refund, which I knew I wasn't going to get based on the dishonesty of Ryan I had ready experienced. But I wrote a well thought out email explaining my grievences in a respectful manner. All he did was plead with me to keep trying and when I said I would rather not, he said he would speak to his supervisor. Instead, Ryan just never responded to me again. This company is horrible. DO NOT USE THEM. If you dk, try to get another represenative THAT IS NOT RYAN CASTILLO. He is 100% unprofessional.
Elaine
GBI'd actually give it a 4.5 -
Carl
GBIt was a waste of my money It was a waste of my money. The dealership I bought my car from wouldn't even deal with a third party.
Susan S
GBTook the stress away My Hopscotch people were polite, respectful, and helpful when I had the stressful situation of buying a car from out of state. They took care of all negotiations and walked me through every step of the way, helping me purchase the perfect car that I probably would have been too scared to buy on my own.
Camilla
GBA Sure Thing MyHoscotch made buying a car hassle-free, simple and pleasant. Everyone I talked with was knowledgeable, relaxed, courteous and efficient. I did a lot of homework on-line, so I knew what I wanted. MyHopscotch found the car. It was amazingly easy! And stress-less!