Broke our TPMS and failed to return our wheel locks We needed an emergency tire and TPMS replacement on our 2018 Chevrolet Volt while travelling in the United States. The Mr. Tire location on Blowing Rock Road in Boone NC could not get the replacement TPMS to work on our original visit May 1, 2023 or when we returned the next day. We were promised a refund for the TPMS part that was installed, but we haven’t got it yet. Later we discovered that they had failed to return our wheel locks. We had to spend $300 at our local mechanic when we got home to fix the problem. UPDATE: After some time, we did receive a refund for the TPMS part installed by Mr. Tire. After leaving this review, we were contacted by Mr. Tire’s parent corporation, Monro, who said that they were sending us a refund for the wheel locks that were not returned to us and the work that our mechanic had to do to remove them. They refused to pay for the work our mechanic had to do to get the TPMS system working again when we returned home. He told us that Mr. Tire had not programmed the replacement TPMS that they installed to the correct frequency for our vehicle. We’re not happy with this company’s response to this issue.

Stay away from Mr. Tire Came in for tire change and front end alignment. 2 tires were only filled to 23 pounds of air, should have been 35. Broke 2 TPMS sensors. Did NOT recalibrate sensors. Did NOT replace one valve stem cover. Put wrong milage on invoice (which would affect warranty of tires) I have serious doubts now as to whether the alignment was done correctly. WILL NEVER USE MR. Tire again!

I went to your car service center in… I went to your car service center in Martinsville Va !!! i tild him specifically i drove to Greensboro NC to babysit my grandson !!! After the repair the low pressure was still showing i went back to ask him if he was sure it was ok He told me yes i had to drive it over 45 miles an hour for over 30 minutes I was married to a mechanic so i took it and checked the air it was low i will never go back to your place if that is how you treat women Had i not been married to a mechanic and also talk to another of his friends i may have drove it and ruined the rim and the tire And as soon as air pressure was correct the low pressure light went out !!!thanks for rotten service!

Unethical and preditory Good afternoon, I feel fully violated upon my daughter having a repair at your Newton, NC location and will NEVER go or recommend them ever. They are fully unethical and took advantage of her. She had to have her front stabilizer links replaced which they state were $139.88ea. The exact same part number sells for $37ea every where I look. The dealer charges only $43ea and Autozone only charges $32ea. They also charged her a $99 computer diag fee which was not even performed as the part replaced has no computer interface and on top of that charged her $350 labor for all of 30 minutes it took to install these parts. The entire service time was less than 2hrs out the door and included a wheel alignment. You all should be ashamed of yourselves. I am well aware of the cost of these repairs as I am an ASC tech of over 30yrs but can not do the work any longer due to a neck injury. I hope your company executives have very little sleep tonight after reading this email. $625 for this work is an abomination. Signed a very upset father

Great service Great service. Had an appointment for a tire rotation and alignment. Done in about an hour, no issues at all. Professional and friendly staff. Repeat customer and will continue to frequent Mr. Tire #731.