JOHN
GBUnethical and preditory Good afternoon, I feel fully violated upon my daughter having a repair at your Newton, NC location and will NEVER go or recommend them ever. They are fully unethical and took advantage of her. She had to have her front stabilizer links replaced which they state were $139.88ea. The exact same part number sells for $37ea every where I look. The dealer charges only $43ea and Autozone only charges $32ea. They also charged her a $99 computer diag fee which was not even performed as the part replaced has no computer interface and on top of that charged her $350 labor for all of 30 minutes it took to install these parts. The entire service time was less than 2hrs out the door and included a wheel alignment. You all should be ashamed of yourselves. I am well aware of the cost of these repairs as I am an ASC tech of over 30yrs but can not do the work any longer due to a neck injury. I hope your company executives have very little sleep tonight after reading this email. $625 for this work is an abomination. Signed a very upset father
Alex Grant
GBGreat friendly service. Mr. Tire in Waynesville, NC was excellent. Phil, the manager, was very friendly and accommodating. I ordered my tires online from Tire Rack on a Wednesday and they arrived at Mr. Tire on Friday. New tires were put on the following Monday. Great way to buy tires and get them installed.
Trey
GBStay away from Mr. Tire Came in for tire change and front end alignment. 2 tires were only filled to 23 pounds of air, should have been 35. Broke 2 TPMS sensors. Did NOT recalibrate sensors. Did NOT replace one valve stem cover. Put wrong milage on invoice (which would affect warranty of tires) I have serious doubts now as to whether the alignment was done correctly. WILL NEVER USE MR. Tire again!
Daegol
GBConfirmed appointment online wasn't registered in the system. I've made an appointment online to: 605 Haddonfield-Berlin Rd Voorhees, NJ. I received the confirmation email. When I arrive there, I was not in the system. I showed the confirmation email to the manager but it didn't helped. It was a total waste of precious time.
Satisfied customer.
GBGreat service Great service. Had an appointment for a tire rotation and alignment. Done in about an hour, no issues at all. Professional and friendly staff. Repeat customer and will continue to frequent Mr. Tire #731.