Stay away from Mr. Tire Came in for tire change and front end alignment. 2 tires were only filled to 23 pounds of air, should have been 35. Broke 2 TPMS sensors. Did NOT recalibrate sensors. Did NOT replace one valve stem cover. Put wrong milage on invoice (which would affect warranty of tires) I have serious doubts now as to whether the alignment was done correctly. WILL NEVER USE MR. Tire again!

I took my Subaru in for a transmission… I took my Subaru in for a transmission flush. Totally the wrong place to go. As soon as I got it back I noticed I had a shuddering when I made a sharp turn. Took it back and they told me I was imagining things. Took it to a shop that specializes in Subarus and they advised my transmission may have been irreparably damaged by either the fluid they put in or something they did while changing the fluid. Had to have it flushed again and if problem doesn't go away I'm on the hook for a new transmission. No sympathy or help from Mr. Tire. I now have to look at legal options.

Shah, Juan, and Charlie Shah, Juan, and Charlie at the 11625 Lee Hwy shop in Fairfax, VA are fantastic. Top drawer mechanics combined with outstanding prices results in an unbeatable value! Have used several times and will continue to do so! Scott B

Five year old ruins New Bern Mr tire Why would New Bern Monroe / Mr tire place this Little boy in A manager position ? I thought blacks tire on Pollock st had the dumbest staff and must dishonest Idiot manager But this little PUNK may have them Beat . If you're in new bern nc skip this place. Until Monroe/ Mr. Tire Finds And adult to run this store.

Unethical and preditory Good afternoon, I feel fully violated upon my daughter having a repair at your Newton, NC location and will NEVER go or recommend them ever. They are fully unethical and took advantage of her. She had to have her front stabilizer links replaced which they state were $139.88ea. The exact same part number sells for $37ea every where I look. The dealer charges only $43ea and Autozone only charges $32ea. They also charged her a $99 computer diag fee which was not even performed as the part replaced has no computer interface and on top of that charged her $350 labor for all of 30 minutes it took to install these parts. The entire service time was less than 2hrs out the door and included a wheel alignment. You all should be ashamed of yourselves. I am well aware of the cost of these repairs as I am an ASC tech of over 30yrs but can not do the work any longer due to a neck injury. I hope your company executives have very little sleep tonight after reading this email. $625 for this work is an abomination. Signed a very upset father