RogerandFonda Kiser
GBIMPRESSED Very impressed at the Shelby, NC location on April 22 2023. Andrea was very courteous, nice & professional. Even with only one shop employee working! She even put seat cover plastic & floor plastic in my truck. This is very rare now days & needs to be done more to respect & show customer courtesy. Treat others the way you want to be treated!!!! She even went over & beyond to apology for the delay due to staff shortage. This is the way auto service used to be & was expressed this time . I understand that Andrea is the manager at the Lincolnton, NC store filing in for the Shelby, NC manger that was out!! I will continue to use these two locations as long as this type of service is shown to customers. To prove that caring for the customer & customer satisfaction still is shown by some employees. These employees should be appreciated by the company!!
David Somerville
GBLast week I asked for a quote from my… Last week I asked for a quote from my local Mr. Tire store via their website for new tires and installation. I reviewed the quote and ordered new tires. My quote was for 5 Yokohama Advan Sport A/S + 245/50R18 Tires, advertised on Mr. Tire website $211.99 each plus installation. Total for my quote was tires $1059.95 Basic installation for tires $99.95 and $25 for tire disposal for a grand total of $1184.90 When I picked up my car the total was for a whopping $1632.05 a difference of $447.15. I did not ask for nor did I authorize an alignment but was charged for the service ($129.99) I was also charged for lifetime install on tires which I did not request (123.96). I feel completely ripped off by this store and I am requesting a refund of at least the two items listed above (alignment and lifetime tire service.
Alex Grant
GBGreat friendly service. Mr. Tire in Waynesville, NC was excellent. Phil, the manager, was very friendly and accommodating. I ordered my tires online from Tire Rack on a Wednesday and they arrived at Mr. Tire on Friday. New tires were put on the following Monday. Great way to buy tires and get them installed.
Samantha Barr
GBI dropped my car off at Fulton road… I dropped my car off at Fulton road canton Ohio location. Melissa at the front desk exhibits perfect customer service. She’s helpful. Kind. Professional. I will be back.
HAYDEE B.
GBwent to the location on absecon nj… went to the location on absecon nj sartuday feb 18 2023 charge me 93 dollars for diagnosis on my car and they tell me that was the radiator and labor and part was 1200 dollars. bought the radiator went to my mechanic and my radiator was in perfect condition was a hose of the coolant that need to be replaced. they made easy 93 dollars for a false problem i have the reciept