Herb Morris
GBHad starting problem Had starting problem. John Gallo said a new alternator and plugs would fix it. IT DID NOT. Then he said battery,a new fuel pump and fuel filter would fix it. IT DID NOT. Charged a lot of money and still have the same problem. Mr. Tire is the WORST auto repair shop. Called customer service they never responded.
Trey
GBStay away from Mr. Tire Came in for tire change and front end alignment. 2 tires were only filled to 23 pounds of air, should have been 35. Broke 2 TPMS sensors. Did NOT recalibrate sensors. Did NOT replace one valve stem cover. Put wrong milage on invoice (which would affect warranty of tires) I have serious doubts now as to whether the alignment was done correctly. WILL NEVER USE MR. Tire again!
Barry Grosman
CABroke our TPMS and failed to return our wheel locks We needed an emergency tire and TPMS replacement on our 2018 Chevrolet Volt while travelling in the United States. The Mr. Tire location on Blowing Rock Road in Boone NC could not get the replacement TPMS to work on our original visit May 1, 2023 or when we returned the next day. We were promised a refund for the TPMS part that was installed, but we haven’t got it yet. Later we discovered that they had failed to return our wheel locks. We had to spend $300 at our local mechanic when we got home to fix the problem. UPDATE: After some time, we did receive a refund for the TPMS part installed by Mr. Tire. After leaving this review, we were contacted by Mr. Tire’s parent corporation, Monro, who said that they were sending us a refund for the wheel locks that were not returned to us and the work that our mechanic had to do to remove them. They refused to pay for the work our mechanic had to do to get the TPMS system working again when we returned home. He told us that Mr. Tire had not programmed the replacement TPMS that they installed to the correct frequency for our vehicle. We’re not happy with this company’s response to this issue.
Sandra Elliott
GBI went to your car service center in… I went to your car service center in Martinsville Va !!! i tild him specifically i drove to Greensboro NC to babysit my grandson !!! After the repair the low pressure was still showing i went back to ask him if he was sure it was ok He told me yes i had to drive it over 45 miles an hour for over 30 minutes I was married to a mechanic so i took it and checked the air it was low i will never go back to your place if that is how you treat women Had i not been married to a mechanic and also talk to another of his friends i may have drove it and ruined the rim and the tire And as soon as air pressure was correct the low pressure light went out !!!thanks for rotten service!
customer
GBI took my Subaru in for a transmission… I took my Subaru in for a transmission flush. Totally the wrong place to go. As soon as I got it back I noticed I had a shuddering when I made a sharp turn. Took it back and they told me I was imagining things. Took it to a shop that specializes in Subarus and they advised my transmission may have been irreparably damaged by either the fluid they put in or something they did while changing the fluid. Had to have it flushed again and if problem doesn't go away I'm on the hook for a new transmission. No sympathy or help from Mr. Tire. I now have to look at legal options.