Mike Cluster
GBLMC is a failure LMC truck has become another company that continues to blame Covid for lack of customer service,lack of timely shipping and lack of basic giving a f***. Waiting months for a backorded bumper that was paid for….then calling to cancel the order and paying a restocking fee for a bumper that was never sent and having the CSR tell me That bumper is one that probably won’t return to stock…. Overpaying time after time for shipping. Paying 100 dollars To ship a ford ranger front bumper that takes some troll in their warehouse four days to pull off the shelf. I am thankfully about done with my ranger rebuild and due to lack of other vendors having these parts I am forced to deal with a slimy vendor like LMC. I hope I never have to deal with them again.
Reyes Martínez
GBBad customer service cost us $400 Bought a $400 bolt-on exhaust. One piece came at wrong length. Confirmed we had ordered the correct part per the product description. Complained to LMC and got the run around trying to have us work with their vendor who would not reply to us. Provided several pictures and still no help in offering to send us a refund nor replacement. Very disappointing after being a repeat customer for several years. Not sure if we will ever use LMC again due to this poor service.
Stephen Francis
GBAmerican Muscle And Hot Rods American Muscle And Hot Rods To Rebecca Hanrahan Company VP ,I do not know what is going on with your company I ordered part's on 12/29/2023 Label in place for delivery 1/5/2024 it is now 1/10/2024 No parts delivered yet Went to FedEx and put trace on those parts ,They said they are still in your warehouse . My customer states that he is removing his truck from our shop because he thinks that we are making excuses ,And I only tell him what your people are telling me I would like a response from the VP of LMC Trucks To me owner Steve Francis .This will also be placed on social media ,and BBB in KS
Emberlynn
GBThe customer service is wonderful The customer service is wonderful, I never received my catalog for my truck, And they had me confirm something with them and we were all set to get me one shipped. Like I said wonderful customer service. Thank you for the experience I had!
Fahad Al-Asfour
KWbad weather strips I've ordered a hole set of blazer parts on the blazer/jimmy page and ended up with suburban parts, don't know how that happened. I don't want a refund I want the proper part please which is 38-6971 and 38-6972 inner and outer blazer tailgate weather strips. I appreciate the speedy replies, I wonder why I wasn't told those were suburban parts on the email and only got this reply here.