Fahad Al-Asfour
KWbad weather strips I've ordered a hole set of blazer parts on the blazer/jimmy page and ended up with suburban parts, don't know how that happened. I don't want a refund I want the proper part please which is 38-6971 and 38-6972 inner and outer blazer tailgate weather strips. I appreciate the speedy replies, I wonder why I wasn't told those were suburban parts on the email and only got this reply here.
Reyes Martínez
GBBad customer service cost us $400 Bought a $400 bolt-on exhaust. One piece came at wrong length. Confirmed we had ordered the correct part per the product description. Complained to LMC and got the run around trying to have us work with their vendor who would not reply to us. Provided several pictures and still no help in offering to send us a refund nor replacement. Very disappointing after being a repeat customer for several years. Not sure if we will ever use LMC again due to this poor service.
Josh Lizer
GBShipping times are very slow Shipping times are very slow. It always takes 3 or 4 business days to ship. I never have this problem with NPD. //EDIT: based on their response below, my order status still says “processing” 2 days after they are telling me below it’s shipped. I haven’t received any notification that it has shipped. And it hasn’t been only this part that is slow to ship. Non-freight parts take several days to ship out too. I try to avoid LMC unless NPD doesn’t carry the part.
DUFACE MAGEE
GBIf you want you parts delived in your… If you want your parts delived in your lifetime, pay the extra for quicker shipping, no matter what it costs. if you let them send it Smart Post. your grandkids will never see them. Customer service, Two word. Unbelievably Stupid.
Nonya
GBThe worst customer service I have ever… The worst customer service I have ever experienced in my entire life. McDonald's has better customer service than LMC. I made a purchase, they took the money from my account. 7 days later, i decided to check the whereabouts of my package. So I called, waited 35min on hold.then they said my billing address didn't match my shipping address, duuu there online order didn't ask for it. I never got a phone call or a email notifying me of a problem. Well i didn't get my parts or a apology. Hey LMC, my money works everywhere else but i guess you don't need it