DUFACE MAGEE
GBIf you want you parts delived in your… If you want your parts delived in your lifetime, pay the extra for quicker shipping, no matter what it costs. if you let them send it Smart Post. your grandkids will never see them. Customer service, Two word. Unbelievably Stupid.
Emberlynn
GBThe customer service is wonderful The customer service is wonderful, I never received my catalog for my truck, And they had me confirm something with them and we were all set to get me one shipped. Like I said wonderful customer service. Thank you for the experience I had!
Nonya
GBThe worst customer service I have ever… The worst customer service I have ever experienced in my entire life. McDonald's has better customer service than LMC. I made a purchase, they took the money from my account. 7 days later, i decided to check the whereabouts of my package. So I called, waited 35min on hold.then they said my billing address didn't match my shipping address, duuu there online order didn't ask for it. I never got a phone call or a email notifying me of a problem. Well i didn't get my parts or a apology. Hey LMC, my money works everywhere else but i guess you don't need it
Reyes Martínez
GBBad customer service cost us $400 Bought a $400 bolt-on exhaust. One piece came at wrong length. Confirmed we had ordered the correct part per the product description. Complained to LMC and got the run around trying to have us work with their vendor who would not reply to us. Provided several pictures and still no help in offering to send us a refund nor replacement. Very disappointing after being a repeat customer for several years. Not sure if we will ever use LMC again due to this poor service.
Ken S
GBFirst Order, Went Well My order was a very simple one, replacing parts related to a broken clutch rod on a 1974 F100. I was impressed by LMC Truck's comprehensive catalog. The replacement parts fit great, and I'm happy to report that the truck is back on the road. Shipping wasn't super fast, but was acceptable, especially considering that the parts were cheaper than anywhere else. 100% chance I will use LMC Truck again.