Paul Ludwig
GBHorrible customer service Horrible customer service. People are very rude and difficult to get to understand the problem. Had a sheet metal part that was not made correctly. Called LMC truck, got the "Covid" shuffle (short staffed etc.) After explaining the problem to three different parties and sending pictures it was explained to me that someone will get back to me. When they will get to me is the million-dollar question. A month has passed, no return call, no replacement parts. Very slow shipping times. I am done doing business with this company.
Nonya
GBThe worst customer service I have ever… The worst customer service I have ever experienced in my entire life. McDonald's has better customer service than LMC. I made a purchase, they took the money from my account. 7 days later, i decided to check the whereabouts of my package. So I called, waited 35min on hold.then they said my billing address didn't match my shipping address, duuu there online order didn't ask for it. I never got a phone call or a email notifying me of a problem. Well i didn't get my parts or a apology. Hey LMC, my money works everywhere else but i guess you don't need it
Mike Cluster
GBLMC is a failure LMC truck has become another company that continues to blame Covid for lack of customer service,lack of timely shipping and lack of basic giving a f***. Waiting months for a backorded bumper that was paid for….then calling to cancel the order and paying a restocking fee for a bumper that was never sent and having the CSR tell me That bumper is one that probably won’t return to stock…. Overpaying time after time for shipping. Paying 100 dollars To ship a ford ranger front bumper that takes some troll in their warehouse four days to pull off the shelf. I am thankfully about done with my ranger rebuild and due to lack of other vendors having these parts I am forced to deal with a slimy vendor like LMC. I hope I never have to deal with them again.
Christopher J Beilstein
GBJust take note if you order from this… Just take note if you order from this site they take forever to ship your stuff. I've been on and off the phone with them all week about when are they going to send tracking they keep lying to me and telling me. Oh don't worry sir in 24 hours it will be updated, but never got updated I'm getting very sick of them I can't even review the parts because I can't get them sick of them.
Ken S
GBFirst Order, Went Well My order was a very simple one, replacing parts related to a broken clutch rod on a 1974 F100. I was impressed by LMC Truck's comprehensive catalog. The replacement parts fit great, and I'm happy to report that the truck is back on the road. Shipping wasn't super fast, but was acceptable, especially considering that the parts were cheaper than anywhere else. 100% chance I will use LMC Truck again.