Orders never ready for pick up I just give one star because they never have the orders ready at the time I arrived for pick up in Mayaguez, Puerto Rico Store. I don’t know if the same happen in other locations but it is very irresponsible from the manager of the store permitting this to happen all the time. Hope the main offices take part and solve this.

Store #5134 in Lawrence Store #5134 in Lawrence, KS. (Iowa. St. location) Consistently, the worst auto parts store experiences around, and boy do we have some bad ones! Place an order through the app and you might hear back in a day or two, or not!! In a world full of dreadful auto parts stores, why choose something convenient? Shop at Advanced auto today and start throwing your time & money away!!! Namaste you guys✌️

I will never purchase another item… I will never purchase another item from. Their part faulted out my vehicle and did additional damage and they are trying to figure out every way but the right way to pay for my repairs.

Lifetime Warranty not honored I bought a steering rack in 2005 with a "Limited Lifetime Replacement" warranty. The rack failed in 2012 and they replaced it. It went bad again last summer and they refused to warranty it. I called the 800 customer service number and was told that the "lifetime warranty" now means they'll make ONE warranty exchange, EVER. That's not the way it was back in 2005. On my last car, the spark plug wires went bad every three years, and they replaced them every three years. I sued them in Small Claims Court and won. I photocopied the judge's decision and the check Advance Auto Parts sent for the full $326.99 plus the $10 court fee, so... don't bother flagging my review as false because I'll upload proof. Conclusion: Go ahead and use Advance Auto Parts if you like, just be aware that their new lifetime warranty only includes ONE exchange ever. PS: The other guys still exchange their lifetime warranty stuff an unlimited number of times, even on brake pads. I'm sorry I can't mention their business' name, because that's considered a "Promo", which is against the rules here, but ask around and you'll learn who they are.

On several occasions the advance auto… On several occasions the advance auto parts from ponce in obispado street,failed to honor me there special prices and charged me the regular price.Called them and they told me it was my fault because it has happened before.Clearly you cannot trust this company and have to double check your transactions, and be aware in the way they are going to treat you.