Above and Beyond I came in to Advance Auto Parts on Friday, 1/27/24 with low expectations. Not because I of the company, as I have never shopped there. I was in need of a new battery, and I was just preparing myself for another bad retail experience, either due to a lack of service, a dearth of employees or poor service by someone who couldn't care less about their job. Jeff, the GM, was extremely helpful, (I am not mechanically inclined, ) and in my opinion, he went above and beyond typical customer service to assist me with a battery for my Toyota. He was able to look up the correct battery needed, offer me addtional corrosion protection, which I took, and he even installed the battery for me himself. My faith in good service has been restored. Thank you, Jeff, I will certainly be visiting the Advance Auto Parts at 3103 U.S. Highway 9 in Old Bridge for my future automotive needs. Best, Anthony

Orders never ready for pick up I just give one star because they never have the orders ready at the time I arrived for pick up in Mayaguez, Puerto Rico Store. I don’t know if the same happen in other locations but it is very irresponsible from the manager of the store permitting this to happen all the time. Hope the main offices take part and solve this.

The Advance Auto Part warranty LIE Advance Auto Parts Limited Lifetime Warranties are a LIE. They only cover manufacture defects for the life of the part; a term that they have defined as 4 years or less. It is their position that all parts wear out from use and age. Their receipts fade out in days if left in your car and the database system at the corporate office scrubs customer history of anything older than 4 years old. Your local store retains records for 2 years until it is lost during System Upgrades. You only have a warranty is you can prove it in court

Earlier today I stopped by my local… Earlier today I stopped by my local Advance Auto in Asheboro, NC store #04430 and purchased 6 qts (5 qts and 1 qt) of Castrol synt motor oil and a Motorcraft FL820s filter. These same items from Walmart cost $19.16 or 37% less. I expected to pay a slightly higher price at Advance Auto but never 37% higher. When I reached out to their customer service I was told Advance Auto will price match but only if you purchase online. I've purchased my last item from Advance Auto hopefully anyone reading this will think twice about purchasing from Advance Auto. Advance Auto is price gouging their customers.

Store #5134 in Lawrence Store #5134 in Lawrence, KS. (Iowa. St. location) Consistently, the worst auto parts store experiences around, and boy do we have some bad ones! Place an order through the app and you might hear back in a day or two, or not!! In a world full of dreadful auto parts stores, why choose something convenient? Shop at Advanced auto today and start throwing your time & money away!!! Namaste you guys✌️