JEFFERY GARY
GBKnow what u need to know I was told by different people what they think it was but cottman told what was wrong with my vehicle thats why im trusting them to fix my car so u want honest an good service chose cottman
SHIRLEY NELSON
GBThe man Rob works there is so … The man Rob works there is so professional and nice too. He took time out to address me and my daughter. We would recommend anyone to see him. Thanks Rob from the bottom of our hearts Shirley Nelson and Shalay Nelson
customer
GBGood company, like any repair, it takes time! Had warranty work done. Made an appointment but due to shop's busy schedule it didn't make any difference. Then unfortunately, the mechanic was injured during the repair and it was then delayed several more days which made it about one week to get it fixed. Manager was as frustrated as I was but nothing else could be done ..They did make the repairs needed.
Juli Dillon Carlton
GBThis place sucks!!!! My car broke down Tuesday. Called Cottmans Wednesday and was told they could not have it towed until Thursday. My car sat on their lot all day Thursday and Friday!! I called at 5 Friday and was told it would be Monday before they could look at my car. Website says they are open Saturdays, Susan, the manager, said she was not going to have her guys come in on Saturday. I have never dealt with such unprofessional people in my life. I called Precision Auto Tune. They are towing it and fixing it Saturday.
Gerald
GBCottman had repair my Transmission in… Cottman had repaired my Transmission in Oct 2018. March 2018 front differential failed . I thought is was transmission (which was on warranty) so I had car towed to Cottman in Winston Salem from Asheville. Thank God I had AAA plus. I questioned weather differential was part of transmission and was informed it was not even though Front diff. is attached to the transmission. Took them over 2 weeks to repair car. I was told I would receive phone calls from them and never did and was lied to about when car would be ready twice.