Impressed! Couldn't have asked for better service and staff. The shuttle driver, Frank, was wonderful and really made the car ride enjoyable, it was a highlight of my vacation. It's a brand new facility with fully paved parking with lots of security. I will definitely be back, especially for the $2.89 special. Highly recommended!

Owned and operated my mega-crooks This company is crookery at its worst. First, it took them an hour to pick us up from the airport, instead on 15-20 minutes they promised. Second, 2 hours past our reservation time they cancelled our Expedia reservation and offered a new rate, almost twice as high. Then, they included the whole bunch of hidden costs, like airport tax(what airport, they are miles away from the airport), vehicle license fee(car in Florida had Pennsylvania license plate), etc. Avoid! Avoid! Avoid!

Worst experience ever. It's a scam company Never rent car from Signature. Worst customer service. We hire car online and asked to bring proof of car insurance which I brought when picking up the car. They refused to accept the insurance document for no reason. another customer complained the same while I was there. I had no choice but to buy their coverage which was hundreds of dollars. Terrible experience.... please stay away from this company

tire with slow leak. The first car had a tire with a slow leak, I had to fill the tire with air every hundred miles. When I notified them they told me I would have to drive the hour back to switch cars. I did so and they acted like they were doing me a big favor and were not apologetic at all, even questioning weather I was telling the truth or not. When I returned the car, I paid for early drop off(7:00AM). there was no one there, the office was closed, and we almost had no shuttle to the airport.

Our experience has been exceptional Our experience has been exceptional. Cars were clean, delivered on time, good customer service, and very accommodating. This is not the first time we rented a car in Miami but by far this was our best experience. Recommended talking to Maria for swift and effective help.